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Service bulletin PIE0385A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10138010
Published by NHTSA2018-05-21
Manufacturer's numberPIE0385A
Manufacturer's date2016-11-07
NHTSA componentENGINE AND ENGINE COOLING

NHTSA's summary

This engineering information bulletin is requesting information from the field on vehicles that have the concern of a noisy water pump.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine

Vehicles listed
BUICK ENVISION2016, 2017
BUICK LACROSSE2013, 2014, 2015, 2016, 2017
BUICK REGAL2013, 2014, 2015, 2016, 2017
CADILLAC ATS2013, 2014, 2015, 2016, 2017
CADILLAC CT62016
CADILLAC CT6 PLUG-IN HYBRID2017 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS2013, 2014, 2015, 2016, 2017
CHEVROLET CAMARO2016, 2017
CHEVROLET COLORADO2015, 2016, 2017
CHEVROLET IMPALA2013, 2014, 2015, 2016, 2017
CHEVROLET MALIBU2013, 2014, 2015, 2016, 2017
GMC ACADIA2017
GMC CANYON2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
00-06-01-026R2025-12-03. Service bulletin. This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
23-NA-1532025-10-25. Service bulletin. The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
22-NA-0802025-10-16. Service bulletin. This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of engine related shudder.
15-NA-0102025-07-07. Service bulletin. This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
25-NA-1002025-06-12. Service bulletin. This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Component Limited Warranty.
18-NA-0692025-05-06. Service bulletin. This service bulletin provides a service procedure to correct conditions of Poor Engine Performance in Extremely cold weather conditions, CAC Icing, MIL Illuminated with DTCs set.
21-NA-1392025-05-01. Service bulletin. This service bulletin provides a repair procedure to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated - DTC P3055 Set.
25-NA-0522025-04-28. Service bulletin. This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
25-NA-0522025-04-10. Service bulletin. This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
16-NA-0032025-02-28. Service bulletin. This service bulletin provides repair information to correct a customer concern of a chirp, squeak noise heard coming from the rear of vehicle.