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Service bulletin PI1186

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10137848
Published by NHTSA2018-05-21
Manufacturer's numberPI1186
Manufacturer's date2014-03-03
NHTSA componentSTRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS; EQUIPMENT

NHTSA's summary

This preliminary bulletin provides a procedure to install new liftgate struts to correct the customers concern of the liftgate sagging, causing the gate to close from the open position.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Equipment and accessories

Vehicles listed
CADILLAC SRX2010, 2011, 2012, 2013, 2014
CHEVROLET EQUINOX2010, 2011, 2012, 2013, 2014
GMC TERRAIN2010, 2011, 2012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20130712013-03-05. Structure

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
10-08-110-001L2025-02-11. Service bulletin. This service bulletin provides information on proper use of floor mats.
21-NA-0432024-12-10. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
23-NA-2192024-11-05. Service bulletin. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
PI0572B2024-05-06. Service bulletin. Information on COAX Repair Kit Availability.
PI0716A2024-04-29. Service bulletin. Road Debris (Mud) on Rocker Panel at Front Door Area.
PI0693C2024-04-29. Service bulletin. Unable to Access MP3 Files on CD, Bluetooth Connectivity, No Audio After a Bluetooth CALL.
PI0663F2024-04-29. Service bulletin. Factory Settings Option Inoperable, Radio Display Information May Not Match.
PI0663E2024-04-29. Service bulletin. Factory Settings Option Inoperable, Radio Display Information May Not Match.
PI0663D2024-04-29. Service bulletin. Factory Settings Option Inoperable, Radio Display Information May Not Match.
PI0663C2024-04-29. Service bulletin. Factory Settings Option Inoperable, Radio Display Information May Not Match.