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Service bulletin PIP5248D

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10137707
Published by NHTSA2018-05-21
Manufacturer's numberPIP5248D
Manufacturer's date2017-08-10
NHTSA componentPOWER TRAIN:AUTOMATIC TRANSMISSION

NHTSA's summary

This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015–0.0086 inch. If end play is found to be out of specification, remove engine and inspect for possible crankshaft thrust bearing and/or crankshaft for wear. Inspect thrust bearing for wear on one side and crankshaft on that “mating” surface. If the thrust bearing has three vertical channels worn off replace connecting rod bearings, main bearings, thrust bearing and crankshaft. If working on a Corvette the oil tank with lines and oil cooler are both required to be replaced if equipped.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline, Automatic transmission

Vehicles listed
CADILLAC CTS2017
CADILLAC CTS-V2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS-V2018 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE2015, 2016, 2017, 2018
CHEVROLET CAMARO2016, 2017, 2018
CHEVROLET CORVETTE2014, 2015, 2016, 2017, 2018
CHEVROLET SILVERADO2017
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002018 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2015, 2016, 2017, 2018
CHEVROLET TAHOE2015, 2016, 2017, 2018
GMC SIERRA2017
GMC SIERRA 15002014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002018 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
14V1520002014-03-31. POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
21-NA-2452024-04-05. Service bulletin. This service bulletin provides repair information to correct a customer concern of seeing a Shift to Park Message Displayed in DIC.
142042024-01-16. Service bulletin. Inner Tie Rod Torque
148762023-12-18. Service bulletin. 8-speed Transmission Harsh Shift
15NA0452023-12-11. Service bulletin. Rattle Noise Heard From Engine Bell Housing
140730001B2023-12-11. Service bulletin. Information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts
1407300012023-12-11. Service bulletin. Information on Transmission Adaptive Functions
17-NA-0662023-07-25. Service bulletin. This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
16-NA-1302023-03-08. Service bulletin. This service bulletin provides information for after installation of a replacement upper valve body, the transmission may have no Reverse and no 2nd gear.
PIP5621C2022-10-17. Service bulletin. This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
22NA0422022-07-18. Service bulletin. Information on Camaro ZL1 10-Speed MGL Automatic Transmission Fluid Level Setting for the Track.