# Service bulletin 17\-NA\-125

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10137642
- Published by NHTSA: 2018\-05\-21
- Manufacturer's number: 17\-NA\-125
- Manufacturer's date: 2017\-05\-19
- NHTSA component: SUSPENSION:REAR:SHOCK ABSORBER; EQUIPMENT:MECHANICAL

## NHTSA's summary

This technical bulletin provides information for re\-torqueing both \(RH and LH\) rear shock absorber bolts to eliminate a clunk noise from the rear suspension while driving over bumps.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10137642-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10137642-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Suspension, Shocks and struts

## Vehicles listed

- 2013 to 2018 CADILLAC XTS

## Other bulletins for the same vehicles and component

- [150089004B](/bulletins/10190337.md), 2021-04-16, Service bulletin: SUSPENSION:FRONT:SHOCK ABSORBER; SUSPENSION:FRONT:MACPHERSON STRUT; SUSPENSION:REAR:SHOCK ABSORBER. Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
- [150089004C](/bulletins/10188403.md), 2021-03-08, Service bulletin: SUSPENSION:FRONT:MACPHERSON STRUT; SUSPENSION:FRONT:SHOCK ABSORBER; POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT. This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- [18NA315](/bulletins/10183158.md), 2020-11-30, Service bulletin: SUSPENSION:REAR:SHOCK ABSORBER; SUSPENSION:FRONT:SHOCK ABSORBER. This informational bulletin advises the tech to only replace the shock that is bad and not all.
- [PIE0408A](/bulletins/10140346.md), 2018-06-11, Service bulletin: SUSPENSION:REAR:SHOCK ABSORBER. This engineering informational bulletin ends the need for information from the field on vehicles that have the condition of Rear Shock Absorber Leak and/or Noise.
- [PI1285A](/bulletins/10138088.md), 2018-05-21, Service bulletin: SUSPENSION:REAR:SHOCK ABSORBER. This preliminary informational bulletin provides information on Rear Shock Absorber Warranty Concerns and Diagnostic Tips.
- [05\-03\-08\-002H](/bulletins/10111743.md), 2017-08-15, Service bulletin: SUSPENSION:FRONT:SHOCK ABSORBER. This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- [PI1285](/bulletins/10072511.md), 2016-06-22, Service bulletin: SUSPENSION:REAR:SHOCK ABSORBER. SUMMARY TO BE PROVIDED ON A FUTURE DATE.

JSON: [/v1/bulletins/10137642](/v1/bulletins/10137642)

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