# Service bulletin 18NA141 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10137599 - Published by NHTSA: 2018\-05\-21 - Manufacturer's number: 18NA141 - Manufacturer's date: 2018\-04\-27 - NHTSA component: EQUIPMENT:ELECTRICAL ## NHTSA's summary This informational bulletin provides information on Audio Volume Stuck High or Low with No DTCs and that this is a normal characteristic. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10137599-9999.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10137599-0001.pdf) The document is the manufacturer's. This site does not hold it. ## Components Equipment and accessories ## Vehicles listed - 2016 to 2018 BUICK CASCADA - 2014 to 2018 BUICK ENCLAVE - 2014 to 2018 BUICK ENCORE - 2016 to 2018 BUICK ENVISION - 2014 to 2018 BUICK LACROSSE - 2014 to 2018 BUICK REGAL - 2014 to 2017 BUICK VERANO - 2014 to 2018 CADILLAC ATS - 2016 CADILLAC CT6 - 2017 to 2018 CADILLAC CT6 PLUG\-IN HYBRID - 2014 to 2018 CADILLAC CTS - 2014 to 2017 CADILLAC ELR - 2014 to 2018 CADILLAC ESCALADE - 2014 to 2016 CADILLAC ESCALADE ESV - 2017 to 2018 CADILLAC ESCALADE ESV - 2014 to 2016 CADILLAC SRX - 2017 to 2018 CADILLAC XT5 - 2014 to 2018 CADILLAC XTS - 2016 CHEVROLET 3500 - 2014 to 2017 CHEVROLET AVEO - 2017 to 2018 CHEVROLET BOLT EV - 2014 to 2018 CHEVROLET CAMARO - 2014 to 2017 CHEVROLET CAPRICE - 2014 to 2018 CHEVROLET CAPTIVA - 2014 to 2017 CHEVROLET CHEVEROLET SS - 2017 CHEVROLET CHEYENNE - 2015 to 2016 CHEVROLET CITY EXPRESS - 2014 CHEVROLET COLORADO - 2015 to 2018 CHEVROLET COLORADO - 2014 to 2018 CHEVROLET CORVETTE - 2014 to 2018 CHEVROLET CRUZE - 2014 to 2018 CHEVROLET EQUINOX - 2014 to 2018 CHEVROLET EXPRESS - 2014 to 2018 CHEVROLET IMPALA - 2017 to 2018 CHEVROLET LOW CAB FORWARD 4500 - 2017 to 2018 CHEVROLET LOW CAB FORWARD 5500 - 2018 CHEVROLET LOW CAB FORWARD 6500 - 2014 to 2018 CHEVROLET MALIBU - 2014 to 2016 CHEVROLET N300 - 2018 CHEVROLET N300 - 2017 CHEVROLET N300 MAX - 2014 CHEVROLET ORLANDO - 2016 to 2017 CHEVROLET ORLANDO - 2016 to 2018 CHEVROLET S10 - 2017 CHEVROLET SILVERADO - 2014 CHEVROLET SILVERADO 1500 - 2014 to 2016 CHEVROLET SILVERADO 2500 - 2018 CHEVROLET SILVERADO 2500 - 2017 to 2018 CHEVROLET SILVERADO 3500 - 2014 to 2018 CHEVROLET SONIC - 2014 to 2018 CHEVROLET SPARK - 2014 to 2017 CHEVROLET SPARK EV - 2018 CHEVROLET SS - 2014 to 2018 CHEVROLET SUBURBAN - 2014 to 2018 CHEVROLET TAHOE - 2017 to 2018 CHEVROLET TRAILBLAZER - 2014 to 2018 CHEVROLET TRAVERSE - 2014 to 2018 CHEVROLET TRAX - 2014 to 2018 CHEVROLET VOLT - 2014 to 2018 GMC ACADIA - 2015 to 2018 GMC CANYON - 2014 to 2018 GMC SAVANA - 2017 GMC SIERRA - 2014 GMC SIERRA 1500 - 2014 to 2016 GMC SIERRA 2500 - 2018 GMC SIERRA 2500 - 2015 to 2016 GMC SIERRA DENALI - 2018 GMC SIERRA DENALI - 2014 to 2018 GMC TERRAIN - 2014 to 2018 GMC YUKON - 2014 GMC YUKON XL - 2015 to 2018 GMC YUKON XL ## Recalls for the same vehicles and component - [21V496000](/recalls/nhtsa/21V496000.md), 2021-07-01: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER - [19V428000](/recalls/nhtsa/19V428000.md), 2019-06-11: EQUIPMENT - [2018212](/recalls/tc/2018212.md), 2018-04-27: Accessories - [18V267000](/recalls/nhtsa/18V267000.md), 2018-04-26: EQUIPMENT - [16V449000](/recalls/nhtsa/16V449000.md), 2016-06-21: EQUIPMENT:OTHER:LABELS; TIRES - [2015575](/recalls/tc/2015575.md), 2015-11-30: Accessories - [13V544000](/recalls/nhtsa/13V544000.md), 2015-10-30: EQUIPMENT:OTHER:LABELS - [14V706000](/recalls/nhtsa/14V706000.md), 2014-11-05: EQUIPMENT ADAPTIVE/MOBILITY - [2014274](/recalls/tc/2014274.md), 2014-07-03: Accessories - [14V417000](/recalls/nhtsa/14V417000.md), 2014-07-02: EQUIPMENT:ELECTRICAL ## Other bulletins for the same vehicles and component - [PI0572B](/bulletins/10254240.md), 2024-05-06, Service bulletin: EQUIPMENT. Information on COAX Repair Kit Availability. - [PI0408A](/bulletins/10254205.md), 2024-05-06, Service bulletin: TIRES; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Information on Tire Rotation Recommendations. - [PI0718B](/bulletins/10253616.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Audio System Speaker Rattle, Buzz Noise, Poor Sound - [PI0688F](/bulletins/10253605.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call. - [20\-NA\-132](/bulletins/10253527.md), 2024-04-23, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. - [17\-NA\-052](/bulletins/10253526.md), 2024-04-23, Service bulletin: WHEELS; EQUIPMENT. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed. - [PIP5132](/bulletins/10253375.md), 2024-04-22, Service bulletin: EQUIPMENT; ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN. Diesel Oxidation Converter Particulate Filter Part Restriction. - [PIP5129B](/bulletins/10253369.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Engine Exchange Program for 2014 Model Year Has Ended. - [PIP5128](/bulletins/10253367.md), 2024-04-22, Service bulletin: EQUIPMENT. NOX Catalytic Converter. - [PIT5992A](/bulletins/10253092.md), 2024-04-15, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. This preliminary information discusses a condition that may arise from the drivers window switch sending an errant message causing the vehicle to enter manual fob learn mode. 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