Service bulletin 18NA097

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10137535
Published by NHTSA	2018-05-21
Manufacturer's number	18NA097
Manufacturer's date	2018-04-03
NHTSA component	POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

NHTSA's summary

This technical bulletin provides a procedure to reprogram the TCM to correct a condition of Vehicle Wont Shift Out of Park, Stuck in Gear or Tie Up Feeling on 1-2 Shift, Wont Shift Into Park or Reverse, PRNDL May Blink with Possible DTC P187D, P2731, or U0100.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline, Automatic transmission, Transmission control module

Trouble codes named

P187D, P2731, U0100

Vehicles listed
BUICK ENCLAVE	2018
BUICK LACROSSE	2018
GMC TERRAIN	2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20V668000	2020-10-29. POWER TRAIN:AUTOMATIC TRANSMISSION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
17-NA-066	2023-07-25. Service bulletin. This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
PIP5621C	2022-10-17. Service bulletin. This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
22-NA-107	2022-06-04. Service bulletin. This service bulletin provides repair information to correct a customer concern of a Service AWD Message in DIC at Ignition On with DTC C056D Set.
990420002L	2021-08-09. Service bulletin. This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
17337	2021-04-29. Service bulletin. General Motors has decided to conduct a Voluntary Emission Recall involving certain 2016 model year Chevrolet Colorado, GMC Canyon; 2017 model year Chevrolet Express, GMC Savana; 2017-2018 model year Chevrolet Colorado, Cruze, Silverado HD, GMC Canyon, Sierra HD and 2018 model year Chevrolet Equinox, GMC Terrain vehicles, equipped with a diesel engine. The engine control module in these vehicles may not properly diagnose a fault in the exhaust particulate matter sensor. Additionally, a subset of these vehicles, certain 2017 model year Chevrolet Silverado HD and GM Sierra HD vehicles, may in rare instances exhibit a condition in which the engine surges up to 2,800 RPM during vehicle coast or vehicle braking. Correction Program the engine control module, and transmission control module when applicable.
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17-NA-317	2021-04-15. Service bulletin. Transmission Shudder, Low Idle, Stalling after Auto Start , Reduced Engine Power Displayed on Driver Information Center (DIC), Malfunction Indicator Lamp (MIL) Illuminated - DTCs P034B, P0506, P0011, P0014, P0021 and/or P0024 Set Some customers may comment on the following conditions: • MIL is illuminated • Transmission shudder • Low idle • Stall after auto start • Reduced Engine Power displayed on DIC The technician may find one or more of the following DTCs set: • P034B • P0506 • P0011 • P0014 • P0021 • P0024 Cause This condition may be caused by the Crankshaft Position Sensor (CPS) circuit picking up EMI interference from unrelated control circuit in the same harness. Correction Replace the crank sensor portion of engine harness with a twisted pair jumper harness between the crank sensor and ECM connector.
16-NA-407 4	2021-04-14. Service bulletin. Information on Chassis Control Module (CCM) and Hybrid Powertrain Control Module (HPCM) Receives Invalid Data and Sets DTC U0422 The technician may find DTC U0422 set. The technician may also find the following DTCs set: • U1534 • U1538 Based on analysis with the BCM and Hybrid Powertrain Control Module (HPCM) teams, during vehicle startup (on occasion) the PEPS module arbitration along with high bus traffic leads to the BCM or HPCM setting the door open switch virtual device availability (VDA) to unavailable. The BCM or HPCM does not update the VDA back to Available until the door switch changes state (this signal is event based as opposed to periodic). The ICCM and HPCM sets the U0422 DTC after 1 second of either the door ajar VDA or door open VDA being unavailable
150089004C	2021-03-08. Service bulletin. This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
060089031F	2020-12-21. Service bulletin. This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.