# Service bulletin 18NA095

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10137426
- Published by NHTSA: 2018\-05\-21
- Manufacturer's number: 18NA095
- Manufacturer's date: 2018\-03\-28
- NHTSA component: EQUIPMENT:ELECTRICAL; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; EQUIPMENT ADAPTIVE/MOBILITY

## NHTSA's summary

This technical bulletin provides a procedure for the rear view driver information camera and rear license plate lamp wiring harness replacement due to the wrong parts being installed at the factory.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10137426-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10137426-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Equipment and accessories, Backup camera

## Vehicles listed

- 2018 GMC TERRAIN

## Other bulletins for the same vehicles and component

- [PIT6140](/bulletins/10253100.md), 2024-04-15, Service bulletin: BACK OVER PREVENTION. This preliminary information discusses potential camera functional issues if the camera is not properly programmed.
- [18\-NA\-176](/bulletins/10249611.md), 2024-02-02, Service bulletin: ELECTRICAL SYSTEM; BACK OVER PREVENTION: SENSING SYSTEM: RADAR. This technical bulletin provides a procedure to add reflective butyl tape to the rear driver's side module to correct the radar reflection being detected and triggering the false alerts.
- [17\-NA\-331](/bulletins/10233847.md), 2023-04-06, Service bulletin: BACK OVER PREVENTION; EQUIPMENT. This service bulletin provides information to the customer about the rear camera guidelines not being present at times due to the VBM taking over the rear camera option.
- [PIP5623](/bulletins/10232815.md), 2023-03-13, Service bulletin: BACK OVER PREVENTION; ENGINE AND ENGINE COOLING. This Preliminary information communicates that a rotational clicking noise heard after engine shut down is a design characteristic and no repairs should be attempted.
- [17\-NA\-331](/bulletins/10232141.md), 2023-02-28, Service bulletin: BACK OVER PREVENTION; EQUIPMENT. This informational bulletin provides information to the customer about the rear camera guidelines not being present at times due to the VBM taking over the rear camera option.
- [070601016G](/bulletins/10213761.md), 2022-06-13, Service bulletin: BACK OVER PREVENTION. This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
- [PIC6048N](/bulletins/10208021.md), 2022-02-14, Service bulletin: ELECTRICAL SYSTEM; POWER TRAIN; STEERING; AIR BAGS; LANE DEPARTURE; BACK OVER PREVENTION. This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by \(40 cm\) or \(15.75 in\).
- [17\-NA\-331](/bulletins/10190329.md), 2021-04-15, Service bulletin: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Rear View Camera Guidelines Not Present at Times Condition Some customers may report that the Rear View Camera \(RVC\) guidelines are temporarily not available at times but the RVC will remain on during the concern. Additionally, no related DTCs will be found if this bulletin applies. One example of when this concern may be observed is if a customer quickly starts the car and immediately places the shifter in Reverse while the infotainment system is still in the initial boot up process. Cause This is a result of the RVC image being provided via an alternate robust RVC feed from the Video Bypass Module \(NGI systems\) or from the radio \(BYOM2 and Info 3.0 systems\). This alternate robust RVC feed is provided in the event that the primary RVC feed is not available for any reason just to ensure that the RVC image is always present when in reverse. Correction If this concern is experienced and no related codes are present, DO NOT replace any parts as it is normal for the RVC guidelines not to be present when the RVC image being displayed is from the alternate robust RVC feed. If this occurs after quickly starting the vehicle and immediately placing the shifter in Drive, the RVC guidelines can be displayed again in most cases if they are really needed by safely coming to a stop, placing the transmission in Park for a moment, and then shifting to Reverse again.
- [20NA054](/bulletins/10174077.md), 2020-04-27, Service bulletin: EXTERIOR LIGHTING; BACK OVER PREVENTION: CAMERA SYSTEM. This informational bulletin provides information for dealers/technicians on Rear View Camera Guidance Lines Dim After Radio Replacement or Programming.
- [17NA326](/bulletins/10170700.md), 2020-01-27, Service bulletin: BACK OVER PREVENTION; SERVICE BRAKES, HYDRAULIC. This Technical bulletin provides information for rear brake pad replacement to correct a squeak type noise heard from the rear brakes when cold.

JSON: [/v1/bulletins/10137426](/v1/bulletins/10137426)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%2018NA095&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10137426&vehicle=Service%20bulletin%2018NA095)