# Service bulletin 18NA063

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10137290
- Published by NHTSA: 2018\-05\-21
- Manufacturer's number: 18NA063
- Manufacturer's date: 2018\-02\-26
- NHTSA component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM

## NHTSA's summary

This technical bulletin provides repair information to correct customer concerns of multiple electrical issues, dead battery, start/stop inoperative, instrument cluster and switch backlighting remain illuminated.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10137290-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10137290-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, 12\-volt battery, Instrument cluster

## Vehicles listed

- 2017 CADILLAC XT5
- 2017 GMC ACADIA

## Other bulletins for the same vehicles and component

- [20\-NA\-132](/bulletins/10252774.md), 2024-04-05, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [07\-08\-49\-020R](/bulletins/10244214.md), 2023-10-18, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT; ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER. This informational bulletin provides information for the IPC odometer programming method quick reference guide.
- [20NA132](/bulletins/10205059.md), 2021-12-20, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
- [150603002H](/bulletins/10190339.md), 2021-04-16, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers Correct battery cold cranking amperage \(CCA\) ratings and type are critical for proper test results when using the EL\-50313. Access to the battery specification label, which contains the OEM part number and CCA rating and type, may be difficult without component removal. Refer to the table below for the original equipment ratings and part numbers used to set up a proper battery test. There has been some confusion as to the correct ACDelco battery warranty replacement. Refer to the table below for the correct battery warranty replacement. The correct ACDelco battery warranty replacement in the catalog is designated by the "Original Equipment Replacement" note in the description field.
- [070849020M](/bulletins/10190320.md), 2021-04-16, Service bulletin: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER:SENSOR/SENDING UNIT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. IPC Odometer Programming Method Quick Reference Guide
- [17\-NA\-337](/bulletins/10190318.md), 2021-04-15, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. All or Some Options May Be Missing from Driver Information Center \(DIC\) “Info Pages” Menu Due to Them Not Being Selected Condition Some customers may comment that with the “Info” option selected from the main menu \(1\), the “Info Pages” are blank \(2\) when scrolling up and down. If information is present when scrolling up and down, they may also comment that certain items are missing when compared to other like vehicles Cause This condition may be caused when all/some of the options not being selected in the “active info pages” menu. Correction If this concern is encountered, determine if all/any of the selections in the “active info pages” menu are not selected. To do this, follow the steps listed below.
- [PIT4534G](/bulletins/10184104.md), 2020-12-14, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT. This Preliminary Information communication provides information to the technician about vehicle that have the Driver Information Center button inoperative. Technician will insure the connectors to the Instrument Panel Cluster and the DIC witch are connected and then remove the \(IPC/DSPLY\) fuse. Reinstall the fuse after a few seconds to return the function of the Driver Information Center switch to normal.
- [060089029T](/bulletins/10176647.md), 2020-06-22, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT. This informational bulletin includes information on Interior Cleaning \- Instrument Panel \(IP\), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer \- Product Availability.
- [060089029S](/bulletins/10176646.md), 2020-06-22, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT. This informational bulletin includes information on Interior Cleaning \- Instrument Panel \(IP\), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer \- Product Availability.
- [030603004Y](/bulletins/10160132.md), 2019-05-20, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.

JSON: [/v1/bulletins/10137290](/v1/bulletins/10137290)

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