# Service bulletin 15\-NA\-046

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10137210
- Published by NHTSA: 2018\-05\-21
- Manufacturer's number: 15\-NA\-046
- Manufacturer's date: 2015\-11\-02
- NHTSA component: STEERING: STEERING WHEEL/HANDLE BAR; AIR BAGS:FRONTAL

## NHTSA's summary

This technical bulletin provides repair information for replacing the steering wheel airbag to correct a customer concern that the steering wheel airbag is not flush to the steering wheel and/or it is difficult to depress airbag to engage the horn.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10137210-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10137210-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Air bags, Steering, Steering column and wheel

## Vehicles listed

- 2015 CADILLAC ATS
- 2015 CADILLAC CTS
- 2015 CADILLAC ELR
- 2015 CADILLAC ESCALADE
- 2015 CADILLAC ESCALADE ESV
- 2015 CADILLAC SRX
- 2015 CADILLAC XTS

## Other bulletins for the same vehicles and component

- [18207 01](/bulletins/10212573.md), 2022-05-31, Service bulletin: STEERING:ELECTRIC POWER ASSIST SYSTEM; STEERING:COLUMN; STEERING. Customer Satisfaction. Certain vehicles may have a condition in which the power steering gear motor could separate from the steering gear housing due to corrosion of the attaching bolts. If the motor separates, power steering assist may be reduced or lost, and the driver may experience an unexpected increase in steering effort, especially at low speeds. Replace the bolts that attach the electric power steering motor to the steering gear and add a protective wax coating to each bolt and the seam around the electric power steering motor. If the bolts cannot be removed due to corrosion, the steering gear must be replaced. \*\* Revised Parts Information \*\*
- [18207](/bulletins/10212570.md), 2022-05-31, Service bulletin: POWER TRAIN; STEERING:ELECTRIC POWER ASSIST SYSTEM; FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY; WHEELS; STEERING; AIR BAGS; ENGINE AND ENGINE COOLING; STEERING:COLUMN. Customer Satisfaction. Certain vehicles may have a condition in which the power steering gear motor could separate from the steering gear housing due to corrosion of the attaching bolts. If the motor separates, power steering assist may be reduced or lost, and the driver may experience an unexpected increase in steering effort, especially at low speeds. Replace the bolts that attach the electric power steering motor to the steering gear and add a protective wax coating to each bolt and the seam around the electric power steering motor. If the bolts cannot be removed due to corrosion, the steering gear must be replaced.
- [PIC6025D](/bulletins/10160993.md), 2019-06-10, Service bulletin: STEERING; STEERING: STEERING WHEEL/HANDLE BAR. This Preliminary Information communication provides the technician with a diagnostic tip for vehicles with intermittent no crack with a "Turn Steering Wheel Start Vehicle Again". If there is a Diagnostic Trouble Code B305A stored history in the Body Control Module it may have been caused by a bound up steering wheel. Review the owner?s manual Starting the Vehicle Messages section with the customer.
- [PIT5452B](/bulletins/10137730.md), 2018-05-21, Service bulletin: STEERING: STEERING WHEEL/HANDLE BAR; STEERING:COLUMN. This Preliminary Information communication provides information to the technician about vehicles that may have a pop, click, tick, snap, or itch type noise in the steering column or steering wheel when turning left or right during low speeds or parking maneuvers. Technician will need to inspect for mis\-routed airbag module wiring harness for contacting vibration damper plate in steering wheel, orreplace the column upper bearing inner race, spring, and seat.
- [GCUS\-9\-3977](/bulletins/10118902.md), 2017-10-15, Service bulletin: STEERING: STEERING WHEEL/HANDLE BAR. 17016 \- Special Coverage \- Certain vehicles may have a steering wheel in which the plating on the chrome trim bezel is separated from the plastic substrate. Separation of the chrome plating may create a rough edge. Dealers are to replace the steering wheel chrome trim bezel with an improved chrome trim bezel.
- [PIC6025](/bulletins/10112249.md), 2017-08-15, Service bulletin: STEERING: STEERING WHEEL/HANDLE BAR; STEERING:COLUMN; STEERING. This Preliminary Information communication provides information to the technician about vehicles that has an intermittent no crank with a "Turn Steering Wheel Start Vehicle Again" message. If the steering is bound up so the column lock cannot retract when the vehicle start button is pressed the Body Control Module will not allow the vehicle to start. Dealer should review the owner's manual description for this message in the Starting the Vehicle Messages section which states: "TURN STEERING WHEEL START VEHICLE AGAIN" with the customer.
- [PIT5312A](/bulletins/10095352.md), 2017-03-16, Service bulletin: STEERING:COLUMN. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE A GRIND, POP, SHUDDER OR BIND FEELING/NOISE IN THE STEERING COLUMN WHEN TURNING LEFT OR RIGHT. TECHNICIAN WILL INSPECT FOR THE LOWER COLUMN BEARING TO BE OUT OF POSITION AND THE UPPER INTERMEDIATE STEERING SHAFT TO LOWER COLUMN SHAFT BOLT AND NUT MAY BE CONTACTING THE INHIBITOR/SHIFTIER CABLE BRACKET. TECHNICIAN WILL REPLACE THE STEERING COLUMN FOR THIS CONCERN.
- [15472](/bulletins/10089835.md), 2017-01-30, Service bulletin: BACK OVER PREVENTION: CAMERA SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; STEERING:COLUMN; ELECTRICAL SYSTEM:SOFTWARE. 15472 \- SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE FOR CERTAIN 2015 MODEL YEAR CADILLAC ESCALADE AND ESCALADE ESV VEHICLES. THE PROCEDURE INVOLVES: \(I\) UPDATING THE VIDEO\-PROCESSING MODULE \(VPM\) AND HUMAN\-MACHINE INTERFACE \(HMI\) SOFTWARE, WHICH WILL IMPROVE THE 360\-DEGREE CAMERA’S CLARITY; \(II\) INSPECTING THE BATTERY FOR A LOW CHARGE CONDITION AND REPLACING THE BATTERY AS REQUIRED; AND \(III\) INSPECTING THE STEERING COLUMN FOR A CLICKING SOUND AND REPAIRING THE COLUMN AS REQUIRED.
- [PIC\-6025\-A](/bulletins/10078913.md), 2016-08-25, Service bulletin: STEERING: STEERING WHEEL/HANDLE BAR; STEERING. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH A DIAGNOSTIC TIP FOR VEHICLES WITH INTERMITTENT NO CRACK WITH A "TURN STEERING WHEEL START VEHICLE AGAIN". IF THERE IS A DIAGNOSTIC TROUBLE CODE B305A STORED HISTORY IN THE BODY CONTROL MODULE IT MAY HAVE BEEN CAUSED BY A BOUND UP STEERING WHEEL. REVIEW THE OWNER’S MANUAL STARTING THE VEHICLE MESSAGES SECTION WITH THE CUSTOMER.
- [PIT5352](/bulletins/10072094.md), 2016-06-17, Service bulletin: STEERING:COLUMN. SUMMARY TO BE PROVIDED ON A FUTURE DATE.

JSON: [/v1/bulletins/10137210](/v1/bulletins/10137210)

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