# Service bulletin SSM 47194

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10137108
- Published by NHTSA: 2018\-05\-21
- Manufacturer's number: SSM 47194
- Manufacturer's date: 2018\-03\-29
- NHTSA component: BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

## NHTSA's summary

Some 2017\-2018 Fusion vehicles equipped with 2.7L and MKZ vehicles equipped with 2.0L or 3.0L Ecoboost vehicles without painted calipers and built on or before 5\-Mar\-2018, may exhibit a brake moan noise from the rear when backing up on the first application in the morning. To resolve this concern, replace the rear brake pads with a new brake pad kit part number JG9Z\-2200\-A. The brake pad kit contains a unique grease packet which must be used in conjunction with the new brake pads to resolve the concern. Refer to Workshop Manual \(WSM\), Section 206\-00 for installation. For claiming, use causal part 2200 and applicable labor operations in section 2 of the service labor time standards \(SLTS\) manual.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10137108-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10137108-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Backup camera

## Vehicles listed

- 2017 to 2018 FORD FUSION
- 2017 to 2018 LINCOLN MKZ

## Other bulletins for the same vehicles and component

- [SSM 46947](/bulletins/10127424.md), 2018-01-29, Service bulletin: EQUIPMENT; BACK OVER PREVENTION; ELECTRICAL SYSTEM; LANE DEPARTURE. Some 2016\-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the overhead vehicle image is displayed. The vehicle image may intermittently display after shifting out of reverse or turning the vehicle off when in reverse. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available, refer to WSM Section 415\-00 and update the APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.

JSON: [/v1/bulletins/10137108](/v1/bulletins/10137108)

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