# Service bulletin SSM 47130

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10137085
- Published by NHTSA: 2018\-05\-21
- Manufacturer's number: SSM 47130
- Manufacturer's date: 2018\-03\-05
- NHTSA component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## NHTSA's summary

Some 2012\-2018 Focus Electric, 2013\-2017 C\-Max Energi, and 2013\-2018 Fusion Energi plug\-in hybrid electric vehicles \(PHEV\) may exhibit the high voltage \(HV\) battery failing to charge while connected to the Delphi 120 volt electric vehicle service equipment \(EVSE\) charge cord. To identify a Delphi EVSE the coupler on the EVSE that connects to the vehicle charge port is solid black. For information on the Delphi EVSE indicator status used for diagnostics, reference High Voltage Battery \> Charging the High Voltage Battery in the Owners Guide for a 2018 Fusion Energi. Reference the Convenience Cord Light Emitting Diode \(LED\) Indicators chart. The Workshop Manual \(WSM\) is scheduled to be revised at a later date.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10137085-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10137085-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Instrument cluster

## Vehicles listed

- 2013 to 2017 FORD C\-MAX
- 2012 to 2018 FORD FOCUS
- 2013 to 2018 FORD FUSION

## Other bulletins for the same vehicles and component

- [SSM 49798](/bulletins/10194415.md), 2021-06-01, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER:SENSOR/SENDING UNIT; EQUIPMENT. 2015\-2018 Focus service parts transmissions part \# F1FP\-7000\-VB / F1FZ\-7000\-P built on 1\-Aug\-2020 and through 01\-Mar\-2021 may have an incorrect input speed sensor A \(ISSA\) shim thickness. This may cause an intermittent input speed sensor diagnostic trouble code \(DTC\). In the event of shift issues or skip shift events, check and verify that the ISSA speed sensor shim is 2.0 mm \(0.079 in\) F1FZ\-7Z101\-A before proceeding with further diagnostics.
- [16\-0062](/bulletins/10183763.md), 2020-12-07, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Some 2012\-2015 Focus vehicles may exhibit inaccurate fuel gauge indication and/or inaccurate distance to empty. The vehicle may also exhibit an illuminated malfunction indicator lamp \(MIL\) with diagnostic trouble codes \(DTCs\) P0420, P1450, P0443, P0452, P0456, P0460 and/or P2196.
- [SSM 47004](/bulletins/10140318.md), 2018-06-11, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:APPLIANCE:AIR CONDITIONER. Some 2016\-2018 Model Year Focus RS may exhibit inaccurate Outside Air Temperature\(OAT\) readings with intermittent Air Conditioning\(A/C\) function. Instrument cluster will display 0 degrees F\(\-18 degrees C\) until the vehicle is driven above 20\-30 mph for minimum of 1 minute. Concern can occur when engine is running\(Key On Engine Running\-KOER\) and ignition is cycled Off and On again within 1 second. Do not replace Powertrain Control Module\(PCM\) or ambient air temperature sensor for concern. Sensor is contained within the right hand outside mirror, and is not serviceable separately . Engineering is currently investigating. To assist with the investigation use Report A Vehicle Concern link at the bottom of the Oasis report and submit a Global Concern Report \(GCR\). Continue to monitor OASIS for future updates.
- [SSM 46870](/bulletins/10125081.md), 2017-12-14, Service bulletin: STEERING; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Some 2017\-2018 Fusion SE fleet vehicles equipped with SYNC may have a right side instrument cluster display which is blank and does not respond to inputs from the steering wheel controls. This is a normal condition. For fleet vehicles, equipped with this build combination, the instrument cluster is not configurable and will not respond to inputs from the steering wheel controls. Do not attempt to make repairs for this condition.
- [TSB 17\-2063](/bulletins/10108999.md), 2017-08-01, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Some 2016\-2017 Focus RS vehicles built on or before 03\-Apr\-2017 may exhibit an Unable to Change Drive Mode message in the instrument panel cluster \(IPC\) and/or an illuminated malfunction indicator lamp \(MIL\) with DTC P26FE stored in the powertrain control module \(PCM\) memory. This may be due to a sticking exhaust valve when the temperature is below freezing. Reprogram the PCM to the latest calibration using IDS release 104.05 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com
- [SSM 46440](/bulletins/10099455.md), 2017-05-17, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. SOME 2017 FUSION, MKZ, CONTINENTAL AND MKX WITH AN INSTRUMENT PANEL CENTER MOUNTED SPEAKER MAY EXHIBIT NO AUDIO, NAVIGATION INOPERATIVE, INABILITY TO ACCESS AUDIO FEATURES WITH ALL CONTROLS INCLUDING STEERING WHEEL SWITCHES AND VOICE COMMANDS WITH DIAGNOSTIC TROUBLE CODE \(DTC\) U0184. IF UNABLE TO COMMUNICATE WITH THE AUDIO CONTROL MODULE \(ACM\), REMOVE THE RADIO POWER FUSE FOR 10 MINUTES TO RESET THE ACM. REPROGRAM THE ACM TO THE LATEST CALIBRATION USING THE INTEGRATED DIAGNOSTIC SYSTEM \(IDS\) RELEASE 104.03 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. FOR CLAIMING, USE CAUSAL PART 18C869 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SLTS.
- [SSM 46337](/bulletins/10095207.md), 2017-03-15, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). SOME 2016\-2017 FOCUS RS VEHICLES MAY EXHIBIT A MESSAGE DISPLAYED IN THE INSTRUMENT PANEL CLUSTER \(IPC\) THAT STATES DRIVE MODE SELECTION NOT POSSIBLE. DIAGNOSTIC TROUBLE CODE \(DTC\) P26FE MAY ALSO BE PRESENT IN POWERTRAIN CONTROL MODULE \(PCM\) MEMORY. DTC P26FE IS SET WHEN THE PCM IS UNABLE TO COMMAND THE TAILPIPE ACTUATOR TO MOVE. THIS CONCERN MAY BE CAUSED BY LOW TEMPERATURES \(BELOW FREEZING\) WHEN STARTING THE ENGINE. AFTER ABOUT 180 SECONDS, AND A KEY CYCLE, THE SYSTEM WORKS AS DESIGNED. THE ISSUE IS CURRENTLY UNDER ENGINEERING INVESTIGATION, DO NOT ATTEMPT ANY REPAIRS AT THIS TIME. MONITOR OASIS FOR FUTURE UPDATES. FOR ADDITIONAL TAILPIPE ACTUATOR INFORMATION REFER TO WORKSHOP MANUAL \(WSM\), SECTION 309\-00.
- [SSM 45963](/bulletins/10092383.md), 2017-02-21, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. SOME 2015\-2016 FOCUS VEHICLES BUILT ON OR BEFORE 11/18/2015 MAY EXHIBIT AN INCORRECT AVERAGE FUEL ECONOMY READING. FOCUS CLUSTERS HAVE TWO TRIP COMPUTERS \(TRIP 1 AND TRIP 2\). IF THE CUSTOMER IS USING ONE FOR SHORT TRIPS \(RESET AT EVERY REFILL\) AND THE OTHER FOR LONG TRIPS \(NO RESET SINCE HE/SHE OWNS THE VEHICLE\) THE ISSUE MAY BE PRESENT AFTER EITHER TRIP COMPUTER READS GREATER THAN 3219 KM \(2000 MILES\). REPROGRAM THE INSTRUMENT PANEL CLUSTER \(IPC\) TO RESOLVE THE CONCERN, USING IDS VERSION 98.01 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. USE APPLICABLE 12651D LABOR OPERATIONS IN SECTION 10 OF THE SLTS MANUAL, USE CAUSAL PART 10849 FOR REPROGRAM.
- [SSM 46146](/bulletins/10090986.md), 2017-02-09, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. SOME 2017 FUSION VEHICLES BUILT ON OR BEFORE 20\-SEP\-2016 MAY EXHIBIT A SLOW TO UPDATE FUEL GAUGE, ERRATIC FUEL GAUGE READING, INACCURATE DISTANCE TO EMPTY, AND/OR A FUEL GAUGE THAT DROPS FAST AFTER A REFUELING EVENT, WITH NO DIAGNOSTIC TROUBLE CODES \(DTCS\) STORED IN POWERTRAIN CONTROL MODULE \(PCM\). REPROGRAM THE INSTRUMENT PANEL CLUSTER \(IPC\) SOFTWARE USING IDS SOFTWARE 102.04 OR HIGHER. FOLLOW THE IDS ON\-SCREEN INSTRUCTIONS TO COMPLETE THE REPROGRAMMING PROCEDURE. AFTER REPROGRAMING, PERFORM AN AS\-BUILT CONFIGURATION OF THE IPC. CLEAR ALL DIAGNOSTIC TROUBLE CODES \(DTCS\) AFTER PROGRAMMING. USE CAUSAL PART 10849 AND APPLICABLE LABOR OPERATIONS FROM SECTION 10 OF THE SERVICE LABOR TIME STANDARDS SLTS\) MANUAL. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM.
- [TSB 16\-0147](/bulletins/10090512.md), 2017-02-04, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. SOME 2013\-2016 FOCUS ELECTRIC VEHICLES BUILT ON OR AFTER 22\-FEB\-2013 MAY EXHIBIT AN ILLUMINATED GREEN READY TO DRIVE INDICATOR IN THE INSTRUMENT PANEL CLUSTER \(IPC\) AND THE VEHICLE DOES NOT MOVE. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.

JSON: [/v1/bulletins/10137085](/v1/bulletins/10137085)

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