# Service bulletin 08\-024\-14

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10137027
- Published by NHTSA: 2018\-05\-21
- Manufacturer's number: 08\-024\-14
- Manufacturer's date: 2014\-05\-09
- NHTSA component: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

## NHTSA's summary

RHW RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHW or RHP Radio. The customer may experience one or more of the following conditions. Navigation voice prompt is now announced near maneuvers such as exit ramps. Radio freeze when playing large number of .M4A or .WMA files,and recovers with ignition cycle. Battery signal strength display is not displayed into the radio screen \(with iPhone 5\). Traffic Announcement and Voice Recognition share the same volume control. Traffic Announcement volume drops after phone calls. Mismatch in the ?Distance to next turn? between the radio and EVIC displays. German translations are incorrect. Radio reset when copying certain .MP3 files from USB flash drive to the radio. Radio stations info is not correct into the right side of the radio display \(radio menu\). Radio mute issue in tuner mode. Preset loss during/after AF Switching. Erratic alternate frequency switching. Bluetooth phone muting during European traffic announcement. Enhancements to the loss of preset condition. Lost channel presets, home addresses, address book entries \& Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Vehicle with Start/Stop feature, the screen will go black when the engine turns off at a stop. \(International only\). Cancel key inoperative after pressing the international button. iPhone 4 dial not possible after second call. Devices button disabled in VES menu. Unable to route to a recent route after a map update. Duplicate phone numbers in popup after pressing the international button. During active call and on hold, DIAL button should be displayed \(not ?TONE? button\). International button not visible. Point of Interest \(POI\) Search enhancements. Devices button wrongly labeled as DVD using the remote DVD player. iPod, track selection enhancements.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10137027-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10137027-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2012 to 2014 CHRYSLER 200
- 2011 to 2012 DODGE CALIBER
- 2011 to 2014 DODGE CHALLENGER
- 2011 to 2013 DODGE DURANGO
- 2011 to 2014 DODGE GRAND CARAVAN
- 2011 DODGE NITRO
- 2011 to 2014 JEEP COMPASS
- 2011 to 2013 JEEP GRAND CHEROKEE
- 2011 to 2012 JEEP LIBERTY
- 2011 to 2014 JEEP WRANGLER

## Recalls for the same vehicles and component

- [25V876000](/recalls/nhtsa/25V876000.md), 2025-12-17: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
- [19V813000](/recalls/nhtsa/19V813000.md), 2019-11-14: ELECTRICAL SYSTEM
- [2018396](/recalls/tc/2018396.md), 2018-07-27: Accessories
- [2017663](/recalls/tc/2017663.md), 2017-12-22: Accessories
- [17V824000](/recalls/nhtsa/17V824000.md), 2017-12-21: EQUIPMENT
- [2017574](/recalls/tc/2017574.md), 2017-11-22: Electrical
- [17V741000](/recalls/nhtsa/17V741000.md), 2017-11-21: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
- [2017341](/recalls/tc/2017341.md), 2017-07-10: Electrical
- [17V435000](/recalls/nhtsa/17V435000.md), 2017-07-10: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
- [15V879000](/recalls/nhtsa/15V879000.md), 2015-12-28: INTERIOR LIGHTING; ELECTRICAL SYSTEM:WIRING

## Other bulletins for the same vehicles and component

- [S1623000028 REV.I](/bulletins/11033308.md), 2026-06-03, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- [S1408000384 REV.J](/bulletins/11030035.md), 2026-03-13, Service bulletin: ELECTRICAL SYSTEM. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor \(IBS\) State of Charge \(SOC\) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes \(DTCs\), or Battery Warning Lamp On
- [110603](/bulletins/11030026.md), 2026-03-13, Service bulletin: ELECTRICAL SYSTEM. SPEAKER \- NONE
- [110604](/bulletins/11030025.md), 2026-03-13, Service bulletin: ELECTRICAL SYSTEM. SPEAKER \- NONE
- [S1408000384 REV.I](/bulletins/11028904.md), 2026-02-19, Service bulletin: ELECTRICAL SYSTEM. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor \(IBS\) State of Charge \(SOC\) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes \(DTCs\), or Battery Warning Lamp On
- [S1408000384 REV.H](/bulletins/11013171.md), 2025-01-28, Service bulletin: ELECTRICAL SYSTEM. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor \(IBS\) State of Charge \(SOC\) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes \(DTCs\), or Battery Warning Lamp On
- [S1408000384 REV.G](/bulletins/11012777.md), 2025-01-09, Service bulletin: ELECTRICAL SYSTEM. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor \(IBS\) State of Charge \(SOC\) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes \(DTCs\), or Battery Warning Lamp On
- [S1408000384 REV.F](/bulletins/11002828.md), 2024-07-02, Service bulletin: ELECTRICAL SYSTEM; ENGINE. "Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor \(IBS\) State of Charge \(SOC\) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes \(DTCs\), or Battery Warning Lamp On "
- [S1408000384](/bulletins/10251783.md), 2024-03-18, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor \(IBS\) State of Charge \(SOC\) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes \(DTCs\), or Battery Warning Lamp On
- [9100229](/bulletins/10248517.md), 2024-01-08, Service bulletin: EQUIPMENT. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

JSON: [/v1/bulletins/10137027](/v1/bulletins/10137027)

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