# Service bulletin 08\-027\-14

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10136988
- Published by NHTSA: 2018\-05\-21
- Manufacturer's number: 08\-027\-14
- Manufacturer's date: 2014\-03\-05
- NHTSA component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

## NHTSA's summary

RHR Radio Software Enhancements This bulletin involves upgrading the software on the RHR radio. The customer may experience one or more of the following conditions. Enhancements to the loss of preset condition. Lost channel presets, home addresses, address book entries \& Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Incomplete Travel Link temperature displayed when the temperature is over 100F. Example, if the temperature is 107F the screen will display 07. \(Domestic U.S. only\). iPhone4 dial not possible after second call. Missing Travel Link buttons from SAT menu \(Domestic U.S. only\). Devices button disabled in VES menu. Unable to route to a recent route after a map update. Remove Travel Link disclaimer popup \(Domestic U.S. only\). During active call and on hold, DIAL button should be displayed \(not ?TONE? button\). International button not visible. Point of interest \(POI\) Search enhancements. When video in remote DVD player is stopped devices button wrongly labeled as DVD. Access Travel Link immediately after radio no update when staying on TL screen. iPod, track selection enhancements.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10136988-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10136988-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2011 to 2013 CHRYSLER 200
- 2011 to 2012 DODGE CALIBER
- 2011 to 2013 DODGE CHALLENGER
- 2011 to 2013 DODGE DURANGO
- 2011 to 2013 DODGE GRAND CARAVAN
- 2011 DODGE NITRO
- 2011 to 2012 DODGE RAM 1500
- 2011 to 2012 DODGE RAM 2500
- 2011 to 2012 DODGE RAM 3500
- 2011 to 2012 JEEP COMPASS
- 2011 to 2013 JEEP GRAND CHEROKEE
- 2011 to 2012 JEEP LIBERTY
- 2011 to 2013 JEEP WRANGLER

## Recalls for the same vehicles and component

- [25V876000](/recalls/nhtsa/25V876000.md), 2025-12-17: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
- [17V824000](/recalls/nhtsa/17V824000.md), 2017-12-21: EQUIPMENT
- [12V560000](/recalls/nhtsa/12V560000.md), 2012-12-04: EQUIPMENT:OTHER:LABELS; SEATS
- [12V192000](/recalls/nhtsa/12V192000.md), 2012-05-02: EQUIPMENT:OTHER:LABELS
- [12V191000](/recalls/nhtsa/12V191000.md), 2012-05-02: EQUIPMENT
- [10V474000](/recalls/nhtsa/10V474000.md), 2010-10-07: EQUIPMENT:OTHER:LABELS

## Other bulletins for the same vehicles and component

- [9100229](/bulletins/10248517.md), 2024-01-08, Service bulletin: EQUIPMENT. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- [93120](/bulletins/10243209.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. FCA Caribbean Warranty Bulletin ID\-23\-20 "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC
- [93023](/bulletins/10243208.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Bulletin D\-16\-03 \- "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC \(Rev. B\)
- [9100196](/bulletins/10242717.md), 2023-09-25, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- [9100172](/bulletins/10240958.md), 2023-08-21, Service bulletin: EQUIPMENT; EXTERIOR LIGHTING:HEADLIGHTS. HEADLAMP WITHOUT BALLAST,IF BALLAST NEEDED ORDER PART NUMBER : 68086783A$
- [1804823](/bulletins/10236933.md), 2023-05-30, Service bulletin: EQUIPMENT; ENGINE AND ENGINE COOLING. wiTECH Small Leak Verification Test \(SLVT\) \- P0456\-EVAP SYSTEM SMALL LEAK
- [0811214](/bulletins/10229987.md), 2023-01-17, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. Hands Free Feature Inoperative
- [0808614a](/bulletins/10229936.md), 2023-01-17, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT. RBZ Or RHB Radio Software Enhancements
- [0808614](/bulletins/10229935.md), 2023-01-17, Service bulletin: EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RBZ Or RHB Radio Software Enhancements
- [0811014](/bulletins/10229893.md), 2023-01-17, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Flash: Unresponsive Remote Entry Transmitter Integrated Key Frequency Operated Button \(FOB\) This bulletin involves updating the Passive Entry Module \(PEM\) with new software. Customers may experience an unresponsive remote entry transmitter integrated key FOB.

JSON: [/v1/bulletins/10136988](/v1/bulletins/10136988)

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