# Service bulletin 08\-021\-14 REV. A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10136986
- Published by NHTSA: 2018\-05\-21
- Manufacturer's number: 08\-021\-14 REV. A
- Manufacturer's date: 2014\-03\-05
- NHTSA component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

## NHTSA's summary

RG3 RG4 RJ3 RJ4 RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? SRT soft button missing for radios when vehicle is equipped with SRT feature \(EMEA /LATAM markets only\). ? Battery drain due to the radio and cluster back\-lighting staying on. ? Postal Code smart speller logic enhancements \(EMEA markets only\). ? AM/FM steering wheel mode switch button not working \(LATAM markets only\). ? Navigation Lockout Disable while vehicle is in motion \(EMEA markets only\). ? Removed network status indicators for SRT/APPS. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non\-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick\-up and transfer incoming call. ? Voice Recognition \(VR\) says 'cancel' when starting \(App\) applications. ? Some Russian letters are caps when they should be lower\-case. ? Touch screen locks up in navigation, when Russian is selected. ? Address search availably when the vehicle is moving \(EMEA markets only\). ? VR messages in Spanish talks to fast. ? Recognition enhancement for Russian VR. ? Hands free audio too low for non\-amp vehicle \(KL\). ? Intermittently ?Registration expired? pop\-up appears on display screen. ? Arabic language for navigation only, not the keyboard \(RJ3 RJ4 radio only\). ? Incorrect time to destination, when ignition is cycled. ? Volume adjustment for navigation prompts, for phone call. ? Incorrect rear to center fade displayed at start up. ? Translation enhancements for French German and Spanish. ? Right arrow doesn't work for advancing through preset. ? Map zoom level reduced. ? Park sense audio tone stuck on. ?

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10136986-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10136986-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2014 DODGE DURANGO
- 2013 to 2014 DODGE VIPER
- 2014 JEEP CHEROKEE
- 2014 JEEP GRAND CHEROKEE
- 2013 to 2014 RAM 1500
- 2013 to 2014 RAM 2500
- 2013 to 2014 RAM 3500
- 2013 to 2014 RAM 4500
- 2014 RAM PROMASTER

## Recalls for the same vehicles and component

- [2018230](/recalls/tc/2018230.md), 2018-05-03: Accessories
- [2017663](/recalls/tc/2017663.md), 2017-12-22: Accessories
- [17V824000](/recalls/nhtsa/17V824000.md), 2017-12-21: EQUIPMENT
- [2016214](/recalls/tc/2016214.md), 2016-05-12: Accessories
- [15V461000](/recalls/nhtsa/15V461000.md), 2015-07-23: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- [2015271](/recalls/tc/2015271.md), 2015-06-17: Accessories
- [2014207](/recalls/tc/2014207.md), 2014-06-04: Accessories

## Other bulletins for the same vehicles and component

- [9100229](/bulletins/10248517.md), 2024-01-08, Service bulletin: EQUIPMENT. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- [Recall06A](/bulletins/10244433.md), 2023-10-30, Service bulletin: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; EQUIPMENT:OTHER:LABELS. Emissions Recall 06A \- Vehicle Emission Control Information Label
- [93120](/bulletins/10243209.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. FCA Caribbean Warranty Bulletin ID\-23\-20 "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC
- [93023](/bulletins/10243208.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Bulletin D\-16\-03 \- "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC \(Rev. B\)
- [9100196](/bulletins/10242717.md), 2023-09-25, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- [1804823](/bulletins/10236933.md), 2023-05-30, Service bulletin: EQUIPMENT; ENGINE AND ENGINE COOLING. wiTECH Small Leak Verification Test \(SLVT\) \- P0456\-EVAP SYSTEM SMALL LEAK
- [2102714](/bulletins/10232011.md), 2023-02-21, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Service Bulletin/RRT 21\-027\-14/14\-070 Superseded By Customer Satisfaction Notification
- [08\-016\-23](/bulletins/10231791.md), 2023-02-13, Service bulletin: EQUIPMENT:ELECTRICAL. Updated Front Turn Signal or Park Lamp Bulb This bulletin is to inform the technician both the socket and bulb will need to be replaced with updated components if front park/turn signal bulb is inoperative.
- [88806](/bulletins/10231750.md), 2023-02-13, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Bulletin D\-23\-01 \- \(XB1\) 2.4L Engine ? Select 2014 \- 2019 Jeep Cherokee \(KL\), 2017 \- 2018 Jeep Compass \(MP\), 2015 \- 2018 Jeep Renegade \(FWD/AWD\) \(BU\), 2013 \- 2016 Dodge Dart \(PF\), 2015 \- 2017 Chrysler 200 \(UF\), 2016 \- 2018 Fiat 500X \(FWD\) \(FB\), \(AWD\), 2015 \- 2018 Ram Promaster City \(VM\)
- [2103014](/bulletins/10229964.md), 2023-01-17, Service bulletin: EQUIPMENT; POWER TRAIN. Transmission Quick Learn Procedure

JSON: [/v1/bulletins/10136986](/v1/bulletins/10136986)

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