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Service bulletin 08-037-13

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10136857
Published by NHTSA2018-05-21
Manufacturer's number08-037-13
Manufacturer's date2013-05-17
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Flash: Door Unlock Enhancement This bulletin involves reprogramming the Radio Frequency Hub (RF-Hub) with updated software. The customer may experience that their door does not unlock the first time they touch the Passive Entry switch on the door handle. This switch is under a membrane behind the door handle for unlock. NOTE: There is a switch on the front of the door handle for locking. The other switch on the back side of the door handle (under the membrane) is for unlocking. If the customer touches BOTH switches at the same time when trying to unlock the doors nothing may happen, this is normal.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
RAM 15002013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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