# Service bulletin SA\-020\-18

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10136767
- Published by NHTSA: 2018\-05\-14
- Manufacturer's number: SA\-020\-18
- Manufacturer's date: 2018\-04\-25
- NHTSA component: SEATS

## NHTSA's summary

Some customers may complain that the center of the driver and/or passenger side seat bottom\(s\) are loose/lifting, as shown below. NOTE: Not all vehicles will have the same color leather seats or have the same amount of looseness/lifting.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10136767-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10136767-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Seats

## Vehicles listed

- 2018 MAZDA CX\-5

## Other bulletins for the same vehicles and component

- [08\-001\-23](/bulletins/10232279.md), 2023-03-03, Service bulletin: SEAT BELTS; SEAT BELTS:STATUS INDICATOR SWITCH; FORWARD COLLISION AVOIDANCE; ELECTRICAL SYSTEM; SEATS. Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has been modified.
- [09\-007\-20\-3674a](/bulletins/10185052.md), 2021-01-05, Service bulletin: EQUIPMENT; SEATS. At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.
- [09\-007\-20\-3674](/bulletins/10170818.md), 2020-01-30, Service bulletin: SEATS. At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.
- [09\-002\-20\-3667](/bulletins/10170660.md), 2020-01-23, Service bulletin: SEATS; EQUIPMENT ADAPTIVE/MOBILITY. Some customer may complain of warping on the driver and/or passenger side seat cushion trim, which may cause poor appearance complaints. This is caused by a gap between the leather seat surface and the seat cushion pad due to insufficient tension on the seat trim. To eliminate this concern, a non\-woven fabric has been attached to the backside of the seat trim to increase tension.
- [09\-020\-19\-3524a](/bulletins/10163826.md), 2019-08-15, Service bulletin: SEATS. Some customer may complain of warping on the driver and/or passenger side seat cushion trim, which may cause poor appearance complaints. This is caused by a gap between the leather seat surface and the seat cushion pad due to insufficient tension on the seat trim. To eliminate this concern, a non\-woven fabric has been attached to the backside of the seat trim to increase tension.
- [09\-020\-19\-3524](/bulletins/10159280.md), 2019-05-03, Service bulletin: SEATS. Some customer may complain of warping on the driver seat cushion trim, which may cause poor appearance complaints. This is caused by a gap between the leather seat surface and the seat cushion pad due to insufficient tension on the seat trim. To eliminate this concern, a non\-woven fabric has been attached to the backside of the seat trim to increase tension.
- [09\-006\-19\-3563](/bulletins/10153335.md), 2019-02-19, Service bulletin: SEATS. At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
- [09\-015\-18\-3445a](/bulletins/10148069.md), 2018-11-13, Service bulletin: SEATS. At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.
- [SA\-020\-18](/bulletins/10142529.md), 2018-07-02, Service bulletin: SEATS. Some customers may complain that the center of the driver and/or passenger side seat bottom\(s\) are loose/lifting, as shown below. NOTE: Not all vehicles will have the same color leather seats or have the same amount of looseness/lifting.
- [09\-016\-18\-3428](/bulletins/10134705.md), 2018-04-23, Service bulletin: SEATS:FRONT ASSEMBLY:POWER ADJUST. Some customers may complain that the driver's seat does not automatically move to the programmed position when unlocking the driver's door with the remote transmitter unlock button \(1\), unless the button is pressed repeatedly \(more than two times\). NOTE: The symptom occurs when the instrument cluster is in sleep mode. Sleep mode occurs when ten \(10\) minutes or more have passed after the doors are locked with the remote transmitter or request switch.

JSON: [/v1/bulletins/10136767](/v1/bulletins/10136767)

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