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Service bulletin M320116

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10136747
Published by NHTSA2018-05-14
Manufacturer's numberM320116
Manufacturer's date2017-12-01
NHTSA componentSTEERING

NHTSA's summary

EPS INTERMITTENT ASSIST FAILURE, FC 4823FA: The steering assistance fails after several, consecutive parking maneuvers or sustained hold at the end stop.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
MINI COOPER2014 to 2015
MINI COOPER2017
MINI COOPER CONVERTIBLE2016
MINI COOPER S2014 to 2017
MINI JOHN COOPER WORKS2015 to 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
15V8870002015-12-30. STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
M6101152018-12-10. Service bulletin. This Service Information bulletin supersedes SI M61 01 15 dated February 2015. SUBJECT Noise from Steering Column Switch Center when Turning. The customer states that there is a grating or scraping noise when the steering wheel is turned. The noise comes from the area of the Steering Column Switch Center (SZL). When turning the steering wheel, the connection between the steering wheel and the SZL causes torsion stress, creating interference noise.
M6101152018-11-05. Service bulletin. Noise from Steering Column Switch Center when Turning. The customer states that there is a grating or scraping noise when the steering wheel is turned. The noise comes from the area of the Steering Column Switch Center (SZL). When turning the steering wheel, the connection between the steering wheel and the SZL causes torsion stress, creating interference noise.
M3201162018-11-05. Service bulletin. "EPS INTERMITTENT ASSIST FAILURE, FC 4823FA. The steering assistance fails after several, consecutive parking maneuvers or sustained hold at the end stop. EPS assistance starts functioning again after a few minutes. And, Fault code 4823FA (""EPS control unit internally overload, reduction in steering assistance"") is stored in the EPS control module. EPS software error (overloading protection function over sensitivity)."
M3201142018-11-05. Service bulletin. The power assisted steering is unavailable at start up. No communication with the Electric Power Steering (EPS). Multiple possible fault codes. Cause: Electric Power Steering (EPS). Perform a vehicle test with ISTA to identify fault code entrie