# Service bulletin B840214 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10136745 - Published by NHTSA: 2018\-05\-14 - Manufacturer's number: B840214 - Manufacturer's date: 2017\-05\-01 - NHTSA component: ELECTRICAL SYSTEM ## NHTSA's summary ConnectedDrive/BMW Assist System Diagnosis Information ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10136745-9999.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10136745-0001.pdf) The document is the manufacturer's. This site does not hold it. ## Components Electrical system ## Vehicles listed - 2011 BMW 1 SERIES M - 2008 BMW 128I - 2010 BMW 128I - 2012 to 2013 BMW 128I - 2009 BMW 128I US - 2011 BMW 128I US - 2008 to 2010 BMW 135I - 2012 to 2013 BMW 135I - 2011 BMW 135I US - 2014 to 2016 BMW 228I - 2017 BMW 230I - 2007 BMW 3 SERIES - 2007 BMW 3 SERIES - 2007 BMW 3 SERIES - 2007 BMW 3 SERIES - 2012 BMW 320I - 2013 to 2016 BMW 320I - 2018 BMW 320I - 2006 to 2011 BMW 323I - 2006 BMW 325I - 2007 to 2008 BMW 325I - 2006 BMW 325XI - 2014 to 2017 BMW 328D - 2006 BMW 328I - 2007 to 2016 BMW 328I - 2006 BMW 328XI - 2007 to 2008 BMW 328XI - 2017 BMW 330E - 2006 BMW 330I - 2017 BMW 330I - 2006 BMW 330XI - 2006 BMW 335 - 2009 to 2011 BMW 335D - 2006 BMW 335I - 2007 to 2016 BMW 335I - 2011 BMW 335I US - 2013 BMW 335IS - 2007 to 2008 BMW 335XI - 2016 to 2017 BMW 340I - 2014 to 2016 BMW 428I - 2017 BMW 430I - 2014 to 2016 BMW 435I - 2017 BMW 440I - 2014 BMW 525D XDRIVE - 2011 to 2016 BMW 528I - 2017 BMW 530I - 2014 BMW 535D - 2016 BMW 535D - 2010 to 2014 BMW 535I - 2016 to 2017 BMW 535I - 2012 BMW 535I ACTIVEHYBRID - 2011 BMW 535I US - 2017 BMW 540I - 2010 to 2014 BMW 550I - 2016 BMW 550I - 2012 BMW 6 SERIES - 2012 to 2018 BMW 640I - 2012 to 2017 BMW 650I - 2012 to 2015 BMW 740I - 2011 BMW 740I US - 2012 to 2015 BMW 740LI - 2016 to 2017 BMW 740LI - 2009 to 2015 BMW 750I - 2011 BMW 750I US - 2009 to 2015 BMW 750LI - 2016 to 2017 BMW 750LI - 2011 to 2013 BMW 760LI - 2015 BMW ACTIVE HYBRID 3 - 2012 BMW ACTIVE HYBRID 7 - 2014 BMW ACTIVE HYBRID 7 - 2011 BMW ACTIVEHYBRID 7 - 2015 BMW F800 GT - 2017 BMW F800 GT - 2013 BMW F800 R - 2015 to 2017 BMW F800 R - 2014 to 2017 BMW I3 - 2014 to 2017 BMW I8 - 2007 BMW K1200 R - 2015 BMW K1300 S - 2016 to 2017 BMW M2 - 2014 to 2016 BMW M235I - 2017 BMW M240I - 2008 to 2010 BMW M3 - 2012 to 2013 BMW M3 - 2015 to 2017 BMW M3 - 2011 BMW M3 US - 2015 to 2017 BMW M4 - 2013 to 2016 BMW M5 - 2013 to 2017 BMW M6 - 2017 BMW M760LI - 2015 BMW R NINE T - 2017 BMW R1200 R - 2014 to 2015 BMW R1200 S ADVENTURE - 2016 BMW X1 - 2012 to 2017 BMW X1 SAV - 2011 to 2017 BMW X3 - 2015 to 2017 BMW X4 - 2006 to 2010 BMW X5 - 2012 to 2017 BMW X5 - 2011 BMW X5 DIESEL SAV - 2010 to 2012 BMW X5 M - 2008 to 2017 BMW X6 - 2010 to 2012 BMW X6 M - 2009 to 2016 BMW Z4 ## Recalls for the same vehicles and component - [2026332](/recalls/tc/2026332.md), 2026-07-08: Electrical - [24V608000](/recalls/nhtsa/24V608000.md), 2024-08-13: ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP - [19V579000](/recalls/nhtsa/19V579000.md), 2019-08-06: ELECTRICAL SYSTEM:WIRING - [2019310](/recalls/tc/2019310.md), 2019-06-20: Electrical - [19V472000](/recalls/nhtsa/19V472000.md), 2019-06-19: ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS; ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES; ELECTRICAL SYSTEM - [2018260](/recalls/tc/2018260.md), 2018-05-15: Electrical - [2018195](/recalls/tc/2018195.md), 2018-04-19: Electrical - [2017588](/recalls/tc/2017588.md), 2017-11-30: Electrical - [17V676000](/recalls/nhtsa/17V676000.md), 2017-10-25: ELECTRICAL SYSTEM:WIRING - [16V919000](/recalls/nhtsa/16V919000.md), 2016-12-21: ELECTRICAL SYSTEM:WIRING ## Other bulletins for the same vehicles and component - [B611025](/bulletins/11037510.md), 2026-09-28, Service bulletin: ELECTRICAL SYSTEM. While performing a 12\-Volt battery jump start, disconnect, or replacement, Vehicle test, and/or Programmingprocedure\- the BMW Footwell Module \(FRM\) may become unresponsive. As a result, one or more of the following vehicle electric system\-related issues may occur: Headlights including the high beams, and/or taillights are not turning on or off Interior lights are not turning on Turn indicators are not working Instrument cluster indicator lights stay on The IHKA climate control system is not working Power windows are not working Folding mirrors are not working, and/or a Functional remote\-control key FOB will not unlock and lock the doors - [B012016](/bulletins/11032735.md), 2026-05-18, Warranty extension: ELECTRICAL SYSTEM. The Footwell Module \(FRM\) limited warranty for defects in materials and / or workmanship has been supplementarily increased to 15 years / 186,000 miles as determined from the original first in\-service / delivery date. - [B611026](/bulletins/11031570.md), 2026-04-27, Service bulletin: ELECTRICAL SYSTEM. While performing a 12\-Volt battery jump start, disconnect, or replacement, Vehicle test, and/or Programming procedure\- the BMW Footwell Module \(FRM\) may become unresponsive. As a result, one or more of the following vehicle electric system\-related issues may occur: Headlights including the high beams, and/or taillights are not turning on or off Interior lights are not turning on Turn indicators are not working Instrument cluster indicator lights stay on The IHKA climate control system is not working Power windows are not working Folding mirrors are not working, and/or a Functional remote\-control key FOB will not unlock and lock the doors - [B720125](/bulletins/11028928.md), 2026-02-23, Warranty extension: AIR BAGS; ELECTRICAL SYSTEM; SEATS. A situation may occur where the front passenger seat is not occupied; however, a “fasten seat belt” warning and a front passenger seat air bag deactivation message appears. If the situation is currently present, sit in the seat and move the seat to a slightly different position. The POL \(Passenger Occupancy Light\) light should now function correctly. In some cases, the Air bag Warning Light was illuminated, and the following Advanced Crash Safety Module \(ACSM\) fault is stored: 930A1C \- Front passenger seat occupancy detection transmitting fault \(moisture\) - [B652925](/bulletins/11026967.md), 2026-01-05, Service bulletin: ELECTRICAL SYSTEM. After updating the vehicle software with ISTA,the Central Information Display \(CID\) willshow only “static”. There was no issue withCID operation before programming. - [B720125](/bulletins/11024726.md), 2025-11-03, Warranty extension: AIR BAGS; ELECTRICAL SYSTEM. A situation may occur where the front passenger seat is not occupied; however, a “fasten seat belt” warning and a front passenger seat air bag deactivation message appears. If the situation is currently present, sit in the seat and move the seat to a slightly different position. The POL \(Passenger Occupancy Light\) light should now function correctly. In some cases, the Air bag Warning Light was illuminated, and the following Advanced Crash Safety Module \(ACSM\) fault is stored: 930A1C \- Front passenger seat occupancy detection transmitting fault \(moisture\) - [B720125](/bulletins/11017101.md), 2025-04-18, Warranty extension: ELECTRICAL SYSTEM; AIR BAGS. The Supplemental Restraint Systems \(SRS\) Front Passenger’s Seat Occupancy Capacitive Interior Sensor \(CIS\) Mat for defects in materials and/or workmanship that causes a false seat occupancy alert to occur has been extended to 10 years / 120,000 miles as determined from the vehicle's original in\-service / first delivery date. - [B012016](/bulletins/11015849.md), 2025-03-21, Warranty extension: ELECTRICAL SYSTEM. The Footwell Module \(FRM\) limited warranty for defects in materials and / or workmanship has been supplementarily increased to 15 years / 186,000 miles as determined from the original first in\-service / delivery date. - [B010924](/bulletins/11015848.md), 2025-03-21, Warranty extension: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. The High\-Voltage \(HV\) Battery Assemblys Cell Modules Temperature Sensors \(Internal NTC repair kit\-specific\) limited warranty for defects in materials or workmanship has been extended to 10 years / 120,000 miles as determined from the original in\-service/first delivery date - [B012016](/bulletins/11014417.md), 2025-02-24, Warranty extension: ELECTRICAL SYSTEM. The Footwell Module \(FRM\) limited warranty for defects in materials and / or workmanship has been supplementarily increased to 15 years / 240,000 miles as determined from the original first in\-service / delivery date. 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