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Service bulletin B652617

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10136740
Published by NHTSA2018-05-14
Manufacturer's numberB652617
Manufacturer's date2017-12-01
NHTSA componentEQUIPMENT

NHTSA's summary

NBT EVO CHANGES BETWEEN SELECTIONS BY ITSELF WITHOUT DRIVER INPUT- GHOST BEHAVIOR: The Central Information Display (CID) changes between selections (ghost behavior) and sounds an audio tone without the CID Screen being touched.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
BMW 230I2017
BMW 320I2017
BMW 328D2017
BMW 330E2017
BMW 330I2017
BMW 340I2017
BMW 430I2017
BMW 440I2017
BMW F800 R2017
BMW M22017
BMW M240I2017
BMW M32017
BMW M42017
BMW R1200 R2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20181592018-04-04. Accessories
17V4810002017-07-28. EQUIPMENT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B8414222023-05-01. Service bulletin. Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
B8408222023-05-01. Service bulletin. The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
B6516232023-05-01. Service bulletin. Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators, acoustic signals) may also have failed.
B6624192022-10-31. Service bulletin. Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
SIB0101192022-10-17. Service bulletin. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Radiator Grille Upper and Lower Active Air Flaps to: 10 years/120,000 miles as determined by the vehicle's original in-service date. This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Air flap issues caused by debris/blockage from outside influences is not a defect in materials or workmanship and is not claimable. During the extended limited warranty coverage period (Eligible vehicles that are beyond the 4 year/50,000 mileage New Vehicle Limited Warranty coverage), Active Air Flap cosmetic defect issues are not covered. 1. Air flap control (link), active, upper (G12, G30) 1. Air flap control (drive), active, upper. 2. Air flaps, upper (assembly). 3. Air flaps, lower (assembly).
SIB8406222022-08-22. Service bulletin. The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via Voice over LTE (VoLTE) function. For this purpose the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
SIB6624192022-08-22. Service bulletin. Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.
SIB6409212022-08-22. Service bulletin. On these Plug-in Hybrid Electric Vehicles (PHEV), the air conditioning cycles from cold to warm air while driving or while at a standstill. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F+; 3 to 15+ Celsius) without changing any climate control settings. A difference may be felt in cooling power compared from left to right. In some cases, the air conditioning may have stopped blowing cold air altogether. A rattling noise may also be heard coming from the electrical coolant condenser (EKMV).
SIB6405212022-08-22. Service bulletin. A rattling/droning noise is heard in the vehicle interior when the air conditioning (AC) is activated. Vibrations are felt in the driver's footwell.
SIB4103222022-08-22. Service bulletin. The driver and/or passenger side floor mat/carpet are soaked during/after a car wash.