Service bulletin B614117

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10136730
Published by NHTSA	2018-05-14
Manufacturer's number	B614117
Manufacturer's date	2017-12-01
NHTSA component	ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

END OF SERVICE (EOS) TEST FAILS: After repairing the high-voltage battery, the EoS (End of Service) test fails.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Software

Vehicles listed
BMW I3	2014, 2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
B650709	2020-08-31. Service bulletin. NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
B650720	2020-04-20. Service bulletin. VEHICLE SOUND GENERATOR IS DIFFERENT AND LOUDER AFTER PROGRAMMING: Vehicles sound is different and louder after programming to an Integration level (I-level) between I001-1911-500 and I001-19-11-556. Software in the Vehicle Sound Generator (VSG).
B651419	2019-10-21. Service bulletin. HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT: The CID screen may light up blue. When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit.
B651419	2019-07-22. Service bulletin. HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT. During programming several aborts can occur in the head unit NBT EVO (HU-H2).
B651218	2019-02-25. Service bulletin. AIRBAG INDICATOR LIGHT REMAINS ON AFTER SEAT OCCUPANCY MAT REPLACEMENT. The airbag indicator light illuminates after replacing the CIS (Capacitive Interior Sensing) mat.
B611918	2019-02-25. Service bulletin. STANDARD OCCASIONAL USE CABLE - CHARGING COMPLAINT TROUBLESHOOTING.
B122715	2018-12-10. Service bulletin. This Service Information bulletin supersedes SI B12 27 15 dated November 2015 SUBJECT Service Engine Soon (MIL) - IHKA FC 801375 & 8013A3. The Service Engine Soon light (MIL) is currently or intermittently illuminated in the instrument cluster and one or both of the fault codes below are stored in the Automatic Climate Control (IHKA). 801375 - Electric auxiliary heater (high voltage) is stored: Temporary fault detected after software reset CAUSE: IHKA software or Electric Heater (EH).
B660416	2018-12-10. Service bulletin. """Comfort Access Restricted"" Check Control Message is Displayed. ""Comfort Access Restricted"" CCM (Check Control Message) is permanently displayed.. The CCM ID: D0h. The comfort access is functioning correctly. No comfort access aerial fault codes stored in the BDC (Body Domain Controller). Software error in the BDC"
270114	2018-11-13. Service bulletin. Parking Lock Cannot Be Engaged or Disengaged. When attempting to engage or disengage the park position in the transmission, the parking lock actuator may not respond. This condition may be intermittent or permanent. The customer will see the position indicator on the gear selector (GWS) flashing "N" or "P," and a Check Control Message will be present stating "Drive Faulty" or "Secure vehicle against rolling away". One or more of the following faults will be stored in the Electric Machine Electronics (EME): * 222D25 - Parking lock actuator: No change in the PS position * 222D26 - Parking lock actuator: Requested position could not be reached * 222D29 - Parking lock FUSI: Level1/level2 fault NOTE: If the parking lock cannot be engaged, the vehicle must be secured against rolling by applying the parking brake. CAUSE 1. Internal failure of the park lock actuator or 2. Software error
840412	2018-11-13. Service bulletin. iPhone 6, 6 Plus, 5, 5S, 5C, 4S, 4, and 3GS with iOS 8.x Information. INFORMATION There is one major difference in functionality since iOS 8.0 was released. Scenario: z The customer leaves the vehicle and turns his or her phone off. z He or she turns the phone back on. z He or she enters the vehicle, but does not unlock the phone and start driving. Result: z The phone reconnects to the Bluetooth system (normal). z However, it does not transfer the contact list (not normal). z The contact list in the iDrive will be empty. z The call list in the Kombi will display only phone numbers, but no names. z The hands-free system works for accepting calls and conversing on calls started on the phone. Solution: z Prior to the customer entering the vehicle they must unlock the phone (passkey) With the release of Apple's new iPhone 6, 6 Plus and iOS 8.x software, there have been many questions regarding the new phone and software. The information in the attachment to this Service Information will help answer these questions. A printed copy can be given to the customer if needed. The attachment provides information on the differences between the new iPhone 6, 6 Plus and the previous versions, along with Apple software improvements in the following areas: 1. Visual comparison 2. Connectivity 3. Functionality Refer to the PDF file in the "Attachment" section of this bulletin for complete details. Information on the iPhone 6 is also available via the following: z www.bmwusa.com/bluetooth website NOTE: This SI will be updated as new information is received.