# Service bulletin SSM 47083

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10136599
- Published by NHTSA: 2018\-05\-14
- Manufacturer's number: SSM 47083
- Manufacturer's date: 2018\-02\-15
- NHTSA component: STEERING: STEERING WHEEL/HANDLE BAR

## NHTSA's summary

Some 2017\-2018 MKZ vehicle built on or before 10\-Oct\-2017 may exhibit a steering wheel that does not travel to the full up position when the easy entry/exit feature is enabled. Reprogram the DSM using Integrated Diagnostic System \(IDS\) or Ford J2534 Diagnostic Software \(FJDS\) release 108.03 or higher. Perform a driver seat module \(DSM\) reset. Select Toolbox \> Body \> Service Functions \> DSM Reset. Next, program the DSM using as\-built. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 14C708 and applicable labor operations in section 10 of the service labor time standards \(SLTS\) manual.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10136599-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10136599-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Steering, Steering column and wheel

## Vehicles listed

- 2017 to 2018 LINCOLN MKZ

## Recalls for the same vehicles and component

- [18V167000](/recalls/nhtsa/18V167000.md), 2018-03-12: STEERING: STEERING WHEEL/HANDLE BAR

## Other bulletins for the same vehicles and component

- [SSM 47638](/bulletins/10152466.md), 2019-01-07, Service bulletin: STEERING; STEERING: STEERING WHEEL/HANDLE BAR. 2013\-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting toward the outside of the lane and alerts and/or aids vehicle to stay in the lane. Be sure the customer understands how the lane departure warning feature settings work for Alert \(steering wheel vibration\) and Aid \(steering input toward lane center\). Further information on the LKS can be found in the owners manual. If the customers concern is due to the LKS functioning as intended, do not attempt to repair.

JSON: [/v1/bulletins/10136599](/v1/bulletins/10136599)

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