# Service bulletin B621917

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10136354
- Published by NHTSA: 2018\-05\-07
- Manufacturer's number: B621917
- Manufacturer's date: 2018\-03\-01
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Upon starting the vehicle \(terminal 15 switched on\), the instrument cluster does not function \(stays dark, no needle response, no bus communication\).

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10136354-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10136354-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2017 to 2018 BMW 530I
- 2018 BMW 540I
- 2016 to 2017 BMW 740LI
- 2016 to 2017 BMW 750LI
- 2017 BMW F800 R
- 2018 BMW M550I
- 2017 to 2018 BMW M760LI
- 2018 BMW R1200 R
- 2018 BMW S1000 R
- 2018 BMW X3
- 2018 BMW X5 M

## Recalls for the same vehicles and component

- [20V152000](/recalls/nhtsa/20V152000.md), 2020-03-18: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- [17V719000](/recalls/nhtsa/17V719000.md), 2017-11-15: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## Other bulletins for the same vehicles and component

- [B720125](/bulletins/11028928.md), 2026-02-23, Warranty extension: AIR BAGS; ELECTRICAL SYSTEM; SEATS. A situation may occur where the front passenger seat is not occupied; however, a “fasten seat belt” warning and a front passenger seat air bag deactivation message appears. If the situation is currently present, sit in the seat and move the seat to a slightly different position. The POL \(Passenger Occupancy Light\) light should now function correctly. In some cases, the Air bag Warning Light was illuminated, and the following Advanced Crash Safety Module \(ACSM\) fault is stored: 930A1C \- Front passenger seat occupancy detection transmitting fault \(moisture\)
- [B720125](/bulletins/11024726.md), 2025-11-03, Warranty extension: AIR BAGS; ELECTRICAL SYSTEM. A situation may occur where the front passenger seat is not occupied; however, a “fasten seat belt” warning and a front passenger seat air bag deactivation message appears. If the situation is currently present, sit in the seat and move the seat to a slightly different position. The POL \(Passenger Occupancy Light\) light should now function correctly. In some cases, the Air bag Warning Light was illuminated, and the following Advanced Crash Safety Module \(ACSM\) fault is stored: 930A1C \- Front passenger seat occupancy detection transmitting fault \(moisture\)
- [B720125](/bulletins/11017101.md), 2025-04-18, Warranty extension: ELECTRICAL SYSTEM; AIR BAGS. The Supplemental Restraint Systems \(SRS\) Front Passenger’s Seat Occupancy Capacitive Interior Sensor \(CIS\) Mat for defects in materials and/or workmanship that causes a false seat occupancy alert to occur has been extended to 10 years / 120,000 miles as determined from the vehicle's original in\-service / first delivery date.
- [B720325](/bulletins/11017099.md), 2025-04-18, Warranty extension: ELECTRICAL SYSTEM; AIR BAGS. The Supplemental Restraint Systems \(SRS\) Front Passenger’s Seat Occupancy Capacitive Interior Sensor \(CIS\) Mat for defects in materials and/or workmanship that causes a false seat occupancy alert to occur has been extended to 10 years / 120,000 miles as determined from the vehicle's original in\-service / first delivery date.
- [B011624](/bulletins/11013037.md), 2025-01-23, Warranty extension: ELECTRICAL SYSTEM. The Telematics Control Units \(TCU\) Internal Emergency \(Backup\) Battery for defects in materials and/or workmanship has been extended to 6 years without mileage limitation, as determined from the vehicles original first in\-service / delivery date. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty.
- [B011824](/bulletins/11012111.md), 2025-01-02, Warranty extension: ELECTRICAL SYSTEM. The Telematics Control Units \(TCU\) Internal Emergency \(Backup\) Battery for defects in materials and/or workmanship has been extended to 6 years without mileage limitation, as determined from the vehicles original first in\-service / delivery date.
- [B640422](/bulletins/10250374.md), 2024-03-02, Service bulletin: ELECTRICAL SYSTEM; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. An interference noise \(groaning noise\) can be heard from within the heating and air\-conditioning unit in thecenter of the instrument panel. The groaning noise always occurs when either a ventilation flap, air stratification flap or the recirculated airflap moves to a different position. Due to the complex design of the heating and air\-conditioning unit, the kinematics causing it \(top or bottom,left or right\) may not be able to be precisely located. Depending on the vehicle model, the number of servomotors \(and the associated kinematics unit\) varies.Various models use either 2 or 3 servomotors.
- [B510819](/bulletins/10249437.md), 2024-02-01, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; ELECTRICAL SYSTEM. The basic conditions for initializing the power windows are not met.
- [B610524](/bulletins/10249032.md), 2024-02-01, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. The Central Information Display goes black intermittently due to resets of the Head Unit \(HU\-H3\). FaultB7F8F9 â“ âHU\-H: Resetâ will be stored in the HU\-H3.
- [B611305](/bulletins/10249027.md), 2024-02-01, Service bulletin: ELECTRICAL SYSTEM. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.

JSON: [/v1/bulletins/10136354](/v1/bulletins/10136354)

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