# Service bulletin 2018010007

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10135514
- Published by NHTSA: 2018\-05\-07
- Manufacturer's number: 2018010007
- Manufacturer's date: 2018\-02\-16
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

Update HERMES control unit software

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10135514-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10135514-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Software

## Vehicles listed

- 2017 MERCEDES BENZ SLK250
- 2017 to 2018 MERCEDES\-BENZ AMG CLA45
- 2017 to 2018 MERCEDES\-BENZ AMG GLA45
- 2017 to 2018 MERCEDES\-BENZ AMG GT
- 2017 to 2018 MERCEDES\-BENZ AMG GT S
- 2017 MERCEDES\-BENZ B 250E
- 2017 to 2018 MERCEDES\-BENZ C 300
- 2018 MERCEDES\-BENZ CLA 250
- 2017 MERCEDES\-BENZ CLA250
- 2018 MERCEDES\-BENZ E 300
- 2018 MERCEDES\-BENZ E 400
- 2017 MERCEDES\-BENZ E300
- 2017 MERCEDES\-BENZ E400
- 2017 to 2018 MERCEDES\-BENZ GLA 250
- 2017 MERCEDES\-BENZ GLC
- 2018 MERCEDES\-BENZ GLC 300
- 2017 MERCEDES\-BENZ GLC300
- 2017 to 2018 MERCEDES\-BENZ GLE
- 2017 MERCEDES\-BENZ GLE 400
- 2018 MERCEDES\-BENZ GLE 550 E
- 2017 MERCEDES\-BENZ GLE550E
- 2018 MERCEDES\-BENZ S 550
- 2017 MERCEDES\-BENZ S550
- 2017 to 2018 MERCEDES\-BENZ S63
- 2017 MERCEDES\-BENZ SL63
- 2017 MERCEDES\-BENZ SLK 350

## Recalls for the same vehicles and component

- [21V058000](/recalls/nhtsa/21V058000.md), 2021-02-05: ELECTRICAL SYSTEM:SOFTWARE; COMMUNICATION: AUTO CRASH NOTIFICATION
- [18V724000](/recalls/nhtsa/18V724000.md), 2018-10-15: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE; ELECTRICAL SYSTEM:SOFTWARE

## Other bulletins for the same vehicles and component

- [NCU\-HU SW Update](/bulletins/10241527.md), 2023-09-01, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. Mercedes\-Benz AG \(“MBAG”\), the manufacturer of Mercedes\-Benz vehicles, has determined that on certain MY 2018\-2023 C\-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S\-Class \(206, 295, 294, 297, 296, 254, 167 and 223 platform\) vehicles, the communication module software does not correspond with the latest series production configuration. The update is free of charge and will be carried out in the background. The installation will eliminate software errors for a better entertainment experience. The update will show after the ignition has been cycled. MBUSA will conduct an OTA service campaign. A workshop visit for the customer is not required since remote software updates are automatically downloaded and installed in the customer’s vehicle. The OTA may be validated as successful on the customer’s Mercedes Me connect app under “Over\-the\-Air Vehicle Updates” as “Update for the communication module”. If the OTA is successful it will show a green “installed” and date of installation in the Over\-the\-Air update section.
- [SC\-2019020002](/bulletins/10158918.md), 2019-04-22, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ENGINE. Update engine electronics \(ME\-SFI\) control unit software
- [LI83 30\-P\-069074](/bulletins/10158396.md), 2019-04-15, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:APPLIANCE:AIR CONDITIONER. No difference between blower setting 5 and 6 on air conditioning system
- [LI82.85\-P\-061613](/bulletins/10135888.md), 2018-05-07, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Facebook app cannot be opened
- [LI82.70\-P\-061237](/bulletins/10135818.md), 2018-05-07, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Nokia Lumia mobile phone: Individual names/contacts are not displayed or wrong names are shown during phone call

JSON: [/v1/bulletins/10135514](/v1/bulletins/10135514)

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