# Service bulletin 16NA338 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10135274 - Published by NHTSA: 2018\-05\-07 - Manufacturer's number: 16NA338 - Manufacturer's date: 2016\-10\-07 - NHTSA component: POWER TRAIN ## NHTSA's summary This Bulletin provides guidelines for Dealers to determine whether or not they need to contact the PQC for an engine, transmission or transfer case assembly replacement and information explaining the PQC process, Global Warranty Management Transaction submission, vehicle repair record retention and proper handling of assembly returns. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2016/MC-10135274-9999.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2016/MC-10135274-0001.pdf) The document is the manufacturer's. This site does not hold it. ## Components Transmission and driveline ## Vehicles listed - 2016 to 2017 BUICK CASCADA - 2010 to 2017 BUICK ENCLAVE - 2013 to 2017 BUICK ENCORE - 2016 to 2017 BUICK ENVISION - 2010 to 2017 BUICK LACROSSE - 2010 to 2011 BUICK LUCERNE - 2012 BUICK LUCERNE - 2011 to 2017 BUICK REGAL - 2012 BUICK VERANO - 2014 to 2017 BUICK VERANO - 2013 to 2017 CADILLAC ATS - 2016 CADILLAC CT6 - 2017 CADILLAC CT6 PLUG\-IN HYBRID - 2010 to 2017 CADILLAC CTS - 2010 to 2011 CADILLAC DTS - 2014 to 2017 CADILLAC ELR - 2011 to 2017 CADILLAC ESCALADE - 2011 to 2016 CADILLAC ESCALADE ESV - 2017 CADILLAC ESCALADE ESV - 2011 to 2013 CADILLAC ESCALADE EXT - 2011 to 2016 CADILLAC SRX - 2011 CADILLAC STS - 2012 CADILLAC STS - 2017 CADILLAC XT5 - 2013 to 2017 CADILLAC XTS - 2011 to 2013 CHEVROLET AVALANCHE - 2011 CHEVROLET AVEO - 2017 CHEVROLET BOLT EV - 2010 to 2017 CHEVROLET CAMARO - 2011 to 2017 CHEVROLET CAPRICE - 2012 to 2015 CHEVROLET CAPTIVA - 2014 to 2017 CHEVROLET CHEVEROLET SS - 2015 to 2016 CHEVROLET CITY EXPRESS - 2010 CHEVROLET COBALT - 2010 to 2012 CHEVROLET COLORADO - 2015 to 2017 CHEVROLET COLORADO - 2010 to 2017 CHEVROLET CORVETTE - 2011 to 2017 CHEVROLET CRUZE - 2010 to 2017 CHEVROLET EQUINOX - 2011 to 2017 CHEVROLET EXPRESS - 2010 to 2011 CHEVROLET HHR - 2010 to 2017 CHEVROLET IMPALA - 2010 to 2017 CHEVROLET MALIBU - 2017 CHEVROLET N300 MAX - 2017 CHEVROLET SILVERADO - 2011 CHEVROLET SILVERADO 1500 - 2014 CHEVROLET SILVERADO 1500 - 2011 to 2016 CHEVROLET SILVERADO 2500 - 2013 CHEVROLET SILVERADO 3500 - 2012 to 2017 CHEVROLET SONIC - 2013 to 2015 CHEVROLET SPARK - 2014 to 2017 CHEVROLET SPARK EV - 2011 to 2017 CHEVROLET SUBURBAN - 2011 to 2017 CHEVROLET TAHOE - 2010 to 2017 CHEVROLET TRAVERSE - 2013 to 2017 CHEVROLET TRAX - 2011 to 2017 CHEVROLET VOLT - 2010 to 2017 GMC ACADIA - 2010 to 2012 GMC CANYON - 2015 to 2017 GMC CANYON - 2011 to 2017 GMC SAVANA - 2017 GMC SIERRA - 2014 GMC SIERRA 1500 - 2011 to 2016 GMC SIERRA 2500 - 2011 to 2013 GMC SIERRA DENALI - 2015 to 2016 GMC SIERRA DENALI - 2011 to 2017 GMC TERRAIN - 2011 to 2017 GMC YUKON - 2011 to 2013 GMC YUKON DENALI - 2011 to 2013 GMC YUKON DENALI XL - 2011 GMC YUKON XL - 2012 to 2014 GMC YUKON XL - 2015 to 2017 GMC YUKON XL - 2010 HUMMER H3 - 2010 PONTIAC G6 - 2010 SATURN OUTLOOK ## Recalls for the same vehicles and component - [26V289000](/recalls/nhtsa/26V289000.md), 2026-05-07: POWER TRAIN:TRANSFER CASE \(4\-WHEEL DRIVE\) - [2020020](/recalls/tc/2020020.md), 2020-01-23: Powertrain - [20V038000](/recalls/nhtsa/20V038000.md), 2020-01-23: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT - [16V502000](/recalls/nhtsa/16V502000.md), 2016-07-05: ELECTRICAL SYSTEM:IGNITION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\) - [2016341](/recalls/tc/2016341.md), 2016-06-30: Powertrain - [15V245000](/recalls/nhtsa/15V245000.md), 2015-04-24: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION \(PRNDL\) - [14V819000](/recalls/nhtsa/14V819000.md), 2014-12-24: POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT - [2014589](/recalls/tc/2014589.md), 2014-12-22: Powertrain - [2014254](/recalls/tc/2014254.md), 2014-06-27: Powertrain - [14V374000](/recalls/nhtsa/14V374000.md), 2014-06-27: POWER TRAIN:TRANSFER CASE \(4\-WHEEL DRIVE\) ## Other bulletins for the same vehicles and component - [PI0281L](/bulletins/11019516.md), 2025-06-12, Service bulletin: STEERING; POWER TRAIN; SUSPENSION. This preliminary informational \(PI\) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers. - [PIP5966A](/bulletins/11014622.md), 2025-03-02, Service bulletin: POWER TRAIN. This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement - [PIP5966A](/bulletins/11014621.md), 2025-03-02, Service bulletin: POWER TRAIN. This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement - [16\-NA\-019](/bulletins/11014353.md), 2025-02-19, Service bulletin: POWER TRAIN. This service bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares. - [PIP5175F](/bulletins/11014044.md), 2025-02-10, Service bulletin: POWER TRAIN. This Preliminary Information communication provides information to the technician about vehicles that may have a delayed engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th gears. This may be due to loose stator support to pump cover bolts causing a leak at the stator support to pump cover gasket. Technician will check for the bolts to be loose. If any of the bolts are loose or the gasket is misaligned or leaking, the transmission pump cover must be replaced and the 1234 clutch plates should be inspected for being distressed and repaired as needed. - [09\-06\-04\-026Z](/bulletins/11013069.md), 2025-01-23, Service bulletin: ENGINE; POWER TRAIN; ELECTRICAL SYSTEM. This bulletin provides information on identifying Non\-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2. - [PIC6454A](/bulletins/11012951.md), 2025-01-20, Service bulletin: POWER TRAIN. This Preliminary Information communicates additional information to the customer on the "No Lift Shift" feature found on all Manual Transmission equipped Camaros. - [08\-07\-30\-035I](/bulletins/11011989.md), 2024-12-19, Service bulletin: POWER TRAIN. This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid. - [PIP6014](/bulletins/11011436.md), 2024-12-05, Service bulletin: POWER TRAIN. This Preliminary information communicates for Technicians installing a Service Replacement Transmission Assembly to contact Technical Assistance to make sure unit is not suspect of a snap ring concern prior to installation. - [23\-NA\-021](/bulletins/11011225.md), 2024-12-04, Service bulletin: ENGINE; POWER TRAIN. This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal characteristics of the vehicle. 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