# Service bulletin Customer Letter

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10135111
- Published by NHTSA: 2018\-05\-07
- Manufacturer's number: Customer Letter
- Manufacturer's date: 2018\-04\-20
- NHTSA component: POWER TRAIN

## NHTSA's summary

Customer letter \- Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer to the address card for the affected VIN. A surge, vibration, or judder may be felt while driving under light acceleration. To minimize the possibility for the judder to occur, a software update for the transmission is available.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10135111-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10135111-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Transmission and driveline

## Vehicles listed

- 2011 ACURA RL

## Other bulletins for the same vehicles and component

- [CUSTOMER LETTER](/bulletins/10108309.md), 2017-06-30, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER; ELECTRICAL SYSTEM:SOFTWARE. "CUSTOMER LETTER \- ON SOME 2011 RL VEHICLES, THERE MAY BE A JUDDER FROM THE TORQUE CONVERTER LOCK UP CLUTCH FELT WHILE DRIVING BETWEEN 20\- 45 MPH. TO ENSURE YOUR CONFIDENCE IN OUR PRODUCT, ACURA IS TAKING TWO ACTIONS: PRODUCT UPDATE \- THERE IS A SOFTWARE UPDATE TO MINIMIZE THE POSSIBILITY FOR THE JUDDER TO OCCUR. CONTACT ANY AUTHORIZED DEALER FOR AN APPOINTMENT TO HAVE YOUR VEHICLE’S SOFTWARE UPDATED. WARRANTY EXTENSION \- IN SOME CASES, THE TORQUE CONVERTER MAY BE DAMAGED BEFORE THE SOFTWARE UPDATE WAS APPLIED. TO ENSURE YOUR CONFIDENCE IN OUR PRODUCT, ACURA IS EXTENDING THE WARRANTY ON THE TORQUE CONVERTER TO 8 YEARS FROM THE ORIGINAL DATE OF PURCHASE OR 105,000 MILES, WHICHEVER COMES FIRST."
- [B16\-061](/bulletins/10107464.md), 2017-06-22, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION. "SERVICE BULLETIN \- A SURGE, VIBRATION, OR JUDDER MAY BE FELT WHILE DRIVING UNDER LIGHT ACCELERATION. TO MINIMIZE THE POSSIBILITY FOR THE SURGE, VIBRATION OR THE JUDDER TO OCCUR, A SOFTWARE UPDATE FOR THE TRANSMISSION IS AVAILABLE. TO INCREASE CLIENT CONFIDENCE, AMERICAN HONDA IS EXTENDING THE WARRANTY ON THE TORQUE CONVERTER IN AFFECTED VEHICLES TO 8 YEARS FROM THE ORIGINAL DATE OF PURCHASE OR 105,000 MILES, WHICHEVER COMES FIRST."
- [B16\-060](/bulletins/10106913.md), 2017-06-19, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION. SERVICE BULLETIN \- A SURGE, VIBRATION, OR JUDDER MAY BE FELT WHILE DRIVING UNDER LIGHT ACCELERATION. TO MINIMIZE THE POSSIBILITY FOR THE JUDDER TO OCCUR, A SOFTWARE UPDATE FOR THE TRANSMISSION IS AVAILABLE.
- [B16\-003](/bulletins/10106911.md), 2017-06-19, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER; ELECTRICAL SYSTEM:SOFTWARE. "SERVICE BULLETIN \- IF YOU DID SERVICE BULLETIN 16\-003 ON OR BEFORE JANUARY 17, 2017. MAKE SURE TO USE WARRANTY CLAIM INFORMATION PROVIDED BELOW."
- [BCA01122017901](/bulletins/10106855.md), 2017-06-16, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER. "DEALER MESSAGE \- TODAY, JANUARY 12, 2017 ACURA IS ANNOUNCING A PRODUCT UPDATE AND A WARRANTY EXTENSION FOR MODEL YEAR 2011 ACURA RL VEHICLES TO ADDRESS TORQUE CONVERTER JUDDER, SHUDDER, OR VIBRATION CONCERNS. BASIC PROBLEM CLIENTS MAY EXPERIENCE VEHICLE JUDDER, SHUDDER, OR VIBRATION WHILE DRIVING AT LOW SPEEDS \(BETWEEN 20 – 45MPH\)."
- [B16\-060](/bulletins/10106853.md), 2017-06-16, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). SERVICE BULLETIN \- A SURGE, VIBRATION, OR JUDDER MAY BE FELT WHILE DRIVING UNDER LIGHT ACCELERATION. TO MINIMIZE THE POSSIBILITY FOR THE JUDDER TO OCCUR, A SOFTWARE UPDATE FOR THE TRANSMISSION IS AVAILABLE.
- [B16\-060](/bulletins/10098930.md), 2017-05-12, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER; ELECTRICAL SYSTEM:SOFTWARE. "SERVICE BULLETIN \- TO OCCUR, A SOFTWARE UPDATE FOR THE TRANSMISSION IS AVAILABLE. THIS PRODUCT UPDATE DOES NOT HAVE ANY WARRANTY TIME OR MILEAGE LIMITATIONS. ADDITIONALLY, THE WARRANTY ON THE TORQUE CONVERTER IN AFFECTED VEHICLES IS BEING EXTENDED TO 8 YEARS FROM THE ORIGINAL DATE OF PURCHASE OR 105,000 MILES, WHICHEVER COMES FIRST. REFER TO SERVICE BULLETIN 16\-061, WARRANTY EXTENSION: 2011 RL TORQUE CONVERTER FOR MORE INFORMATION ABOUT THE WARRANTY EXTENSION."
- [16\-003](/bulletins/10076467.md), 2016-07-14, Service bulletin: POWER TRAIN. Torque Converter Shudder A surge, vibration, or judder may be felt while driving under light acceleration. Replace the torque converter and update the PCM software.

JSON: [/v1/bulletins/10135111](/v1/bulletins/10135111)

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