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Service bulletin SSM73789 Attachm

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10134983
Published by NHTSA2018-04-23
Manufacturer's numberSSM73789 Attachm
Manufacturer's date2018-03-09
NHTSA componentENGINE AND ENGINE COOLING

NHTSA's summary

Issue: The customer may experience a whirring/grinding noise while cranking the engine. In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine

Vehicles listed
JAGUAR XE2017, 2018
JAGUAR XF2016, 2017, 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SSM762032024-11-08. Other. Fuel Pump Driver Module Inoperative
BIG5MAR24_34b2024-04-05. Service bulletin. A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'. A software update to the PCM is needed.
H444 ER V12024-03-08. Service bulletin. Certain 2017 to 2019MY Jaguar vehicles equipped with Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as not supported.
SFCC_FEB2024_352024-03-06. Service bulletin. After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
NAS24.01.0012024-02-07. Service bulletin. Potential manufacturing issue with replacement thermostats
BIG5JAN24_272024-02-07. Service bulletin. POTENTIAL MANUFACTURING ISSUE WITH REPLACEMENT THERMOSTATS.
SFCC_APR2023_342023-05-03. Service bulletin. MISFIRE ON NEW REPLACEMENT OR REMAN UNITS – AJ126
SSM759722023-04-05. Service bulletin. 3.0L AJ126 Misfire on New Replacement or REMAN units.
SSM759642023-04-05. Service bulletin. Amber Malfunction Indicator Lamp (MIL) Displayed – Engine May Not Start With Multiple DTCs Present
SSM759312023-03-08. Service bulletin. ENGINE MISFIRE