# Service bulletin SSPB4

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10134936
- Published by NHTSA: 2018\-04\-23
- Manufacturer's number: SSPB4
- Manufacturer's date: 2018\-03\-09
- NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## NHTSA's summary

Mazda Motor Corporation has decided to conduct a Special Service Program \(SSP\) on certain 2014 Mazda3 vehicles. Certain vehicles which were previously inspected / repaired under SSPB0 need to be re\-inspected under this new SSPB4 for the same concern \(Original subject built range of SSPB0: from April 25, 2014 through June 14, 2014\). When the repair procedure for SSPB0 was released, the affected lot numbers for the front power window regulators were reversed between the left and right side. The repair procedure was updated and corrected at the end of September 2017. This SSPB4 is to re\-inspect the vehicles originally repaired under SSPB0 prior to October 2, 2017 as they may still have affected power window regulator\(s\) mentioned below. On affected vehicles, the inner end of the front power window regulator cable may be improperly assembled at the production stage. It is possible that the front power window regulator cable may be torn when lowering and raising the power window, which may prevent the proper operation of the window regulator. There are 472 vehicles in the United States affected by this SSP. The purpose of this SSP is to re\-inspect the lot number of both the front driver and passenger power window regulators. If either are found to be within a certain lot \#, then the affected regulator\(s\) replacement will be required. Owners of subject vehicles will be notified by first class mail beginning March 13th, 2018.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10134936-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10134936-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Labels and manuals

## Vehicles listed

- 2014 MAZDA MAZDA3

## Other bulletins for the same vehicles and component

- [SA\-027\-24](/bulletins/10254187.md), 2024-05-04, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; UNKNOWN OR OTHER. Some customers may complain about infotainment center display. Peeling, spider cracks and white dots.
- [SA\-008\-24](/bulletins/10251368.md), 2024-03-06, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
- [SA\-032\-23a](/bulletins/10244679.md), 2023-11-02, Service bulletin: ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. If you encounter any type of electrical concern \(e.g, dead battery, engine no start, DTC\(s\) stored...\), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
- [09\-032\-23](/bulletins/10243551.md), 2023-10-05, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; BACK OVER PREVENTION. SERVICE BULLETIN 09\-031/20 ISSUED ON 09/21/20 IS NO LONGER VALID. IT IS SUPERCEDED BY RECALL 6023G \(“2014\-2018 MAZDA3 AND 2016\-2021 CX\-3 \- REARVIEW IMAGE MAY NOT DISPLAY PROPERLY”\).
- [09\-031\-20b](/bulletins/10240431.md), 2023-08-04, Service bulletin: VISIBILITY; EQUIPMENT ADAPTIVE/MOBILITY. Some vehicles may exhibit a distorted image or no image from the rear mount camera when shifted into reverse. Due to friction, the coating of camera socket terminals may wear out, creating high electrical resistance. NOTE: The icons and the messages are displayed normally.
- [09\-031/20a](/bulletins/10240427.md), 2023-08-04, Service bulletin: VISIBILITY; EQUIPMENT ADAPTIVE/MOBILITY. Be advised that TSB "09\-031/20 \- REAR MOUNT CAMERA IMAGE NOT CLEAR/NO IMAGE ON SCREEN" is no longer valid and has been superseded by "RECALL 6023G \- 2014\-2018 MAZDA3 AND 2016\-2019 CX\-3 \- REARVIEW IMAGE MAY NOT DISPLAY PROPERLY". Use the link below to view the recall: RECALL 6023G \- 2014\-2018 MAZDA3 AND 2016\-2019 CX\-3 \- REARVIEW IMAGE MAY NOT DISPLAY PROPERLY
- [SA\-036\-23](/bulletins/10238697.md), 2023-07-05, Service bulletin: STRUCTURE; EQUIPMENT. Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove the stains, wipe the stained surface with a towel soaked with water mixed with a small portion of a neutral detergent. If the white stains reappear again, simply wipe them again in the same way. NOTE: The antistatic effect does not deteriorate with this procedure.
- [SA\-016\-23](/bulletins/10233669.md), 2023-04-04, Service bulletin: EQUIPMENT:ELECTRICAL. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method
- [SA\-001\-23a](/bulletins/10230870.md), 2023-02-02, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT. Some customers may complain about infotainment center display: \- Ghost Touch \- DTC B108E:04 may be stored \(Touch screen operates by itself\) \- Surface Peeling \- DTC B108E:04 may be stored \- Spider Cracks \- White dots IMPORTANT NOTE: DO NOT replace the infotainment center display assembly. Low cost repair kits are available to repair the infotainment center display screen.
- [SA\-001\-23](/bulletins/10230869.md), 2023-02-02, Service bulletin: EQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Some customers may complain about infotainment center display: \- Ghost Touch \- DTC B108E:04 may be stored \(Touch screen operates by itself\) \- Surface Peeling \- DTC B108E:04 may be stored \- Spider Cracks \- White dots IMPORTANT NOTE: DO NOT replace the infotainment center display assembly. Low cost repair kits are available to repair the infotainment center display screen.

JSON: [/v1/bulletins/10134936](/v1/bulletins/10134936)

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