# Service bulletin 14648 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10134772 - Published by NHTSA: 2018\-04\-23 - Manufacturer's number: 14648 - Manufacturer's date: 2015\-02\-25 - NHTSA component: EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:12V/24V/48V BATTERY ## NHTSA's summary 14648 \- Customer Satisfaction Program. Certain 2008\-2010 model year General Motors vehicles have a performance issue with their OnStar modules that could impact the vehicle?s battery life. If the vehicle?s OnStar module contains this condition, the OnStar green telltale light will be illuminated even when the vehicle is off. This condition can drain the vehicle?s battery if the vehicle is not started for approximately four days. The condition may also render the OnStar system inoperative, which would disable all OnStar services, including automatic crash response and emergency roadside services. This condition can occur even if the vehicle is not actively subscribed to OnStar. Dealers are to remove the fuse for the OnStar module to reset it. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10134772-9999.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10134772-0001.pdf) The document is the manufacturer's. This site does not hold it. ## Components Electrical system, Equipment and accessories, 12\-volt battery ## Vehicles listed - 2009 BUICK ENCLAVE - 2010 BUICK LACROSSE - 2008 to 2010 CADILLAC CTS - 2009 to 2010 CADILLAC SRX - 2009 to 2010 CADILLAC STS - 2009 CADILLAC XLR - 2010 CHEVROLET CAMARO - 2009 CHEVROLET COBALT - 2009 to 2010 CHEVROLET CORVETTE - 2009 to 2010 CHEVROLET EQUINOX - 2009 CHEVROLET HHR - 2009 to 2010 CHEVROLET SILVERADO 1500 - 2009 CHEVROLET SUBURBAN - 2009 CHEVROLET TAHOE - 2009 CHEVROLET TRAVERSE - 2009 GMC ACADIA - 2009 to 2010 GMC SIERRA 1500 - 2010 GMC TERRAIN - 2009 GMC YUKON - 2009 GMC YUKON XL - 2009 PONTIAC G5 - 2009 PONTIAC G8 - 2009 PONTIAC TORRENT - 2009 to 2010 SAAB 9\-5 - 2009 SATURN ASTRA - 2009 SATURN OUTLOOK - 2009 SATURN VUE ## Recalls for the same vehicles and component - [09V155000](/recalls/nhtsa/09V155000.md), 2009-05-06: ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES ## Other bulletins for the same vehicles and component - [20\-NA\-132](/bulletins/10252774.md), 2024-04-05, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. - [PIT5066A](/bulletins/10247711.md), 2023-12-26, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; UNKNOWN OR OTHER. Intermittent Battery Draw Dead Battery Or HVAC Odor. - [PIT5074H](/bulletins/10247061.md), 2023-12-11, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM. J\-35616\-64B Terminal Test Probe / Replacement Terminal / Terminated Lead. - [PIT5074G](/bulletins/10247060.md), 2023-12-11, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Terminal Test Probe And Replacement Terminal. - [PIT5066A](/bulletins/10247056.md), 2023-12-11, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; ELECTRICAL SYSTEM. Intermittent Battery Draw Dead Battery Or HVAC Odor. - [030603004V](/bulletins/10159570.md), 2019-05-13, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements. - [110849001Z](/bulletins/10158865.md), 2019-04-22, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center \(DIC\) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF. - [PIT4585F](/bulletins/10156942.md), 2019-04-08, Service bulletin: EQUIPMENT; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ELECTRICAL SYSTEM:12V/24V/48V BATTERY. This Preliminary Information communication provides information to the technician that the Serial Data Gateway Module \(SDGM\) may report "Crash Sense Failed" and the 300v Hybrid Battery Contactors will remain open until the Hybrid Powertrain Control Module's \(HPCM\) High Voltage \(HV\) DTCs are reset. And How to Reset. - [110849001Y](/bulletins/10155072.md), 2019-03-25, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center \(DIC\) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message On and Off. - [03\-06\-03\-003D](/bulletins/10139415.md), 2018-06-04, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures. 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