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Service bulletin 14732A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10134770
Published by NHTSA2018-04-23
Manufacturer's number14732A
Manufacturer's date2015-02-20
NHTSA componentLATCHES/LOCKS/LINKAGES:DOORS:LATCH

NHTSA's summary

14732A - Customer Satisfaction program (service procedure, part numbers, labor time revised). Certain 2015 model year Chevrolet Impala vehicles may have side door exterior handles that can bind or stick in the full extended position. The condition is possible for any side door exterior handle. When the handle is stuck in the full extended position, the door will not close or latch. Dealers are to inspect all side door exterior handles and replace the handle bracket on any side door exterior handle exhibiting the condition described above. Dealers are to also apply lubricant to any side door exterior handle not exhibiting the condition described above.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Latches and locks, Door latch

Vehicles listed
CHEVROLET IMPALA2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PI0737A2018-05-29. Service bulletin. This preliminary bulletin provides information on how to set the rear electric child locks.
PB-147322015-06-17. Service bulletin. CHEVROLET: TSB CONTAINS AN OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. EXTERIOR HANDLES, ON SIDE DOOR, STICKS OR BIND WHILE IN FULL EXTENDED POSITION AND FAILS TO CLOSE OR LATCH ON SOME VEHICLES. MODEL 2015 IMPALA. *PE UPDATED 6/19/15. *PE