# Service bulletin ZLD\_Warranty Pol

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10134373
- Published by NHTSA: 2018\-04\-23
- Manufacturer's number: ZLD\_Warranty Pol
- Manufacturer's date: 2015\-12\-17
- NHTSA component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## NHTSA's summary

WPB: Background: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. In Mid\-December, 2014 Lexus announced the reimbursement phase of this warranty enhancement program. Since this announcement, Lexus has been diligently making parts preparations for the parts replacement phase of this program. Due to the age, volume, and breadth of the covered vehicles involved in the Program, and the size and complexity of dashboard manufacturing, Lexus will be launching the part replacement portion of this Program in several phases; please refer to the table below for part replacement model phasing.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10134373-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10134373-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Instrument cluster

## Vehicles listed

- 2007 LEXUS ES 350
- 2008 LEXUS GS 350
- 2003 LEXUS GX
- 2005 to 2008 LEXUS GX
- 2004 LEXUS GX 470
- 2006 to 2008 LEXUS IS 250
- 2006 to 2008 LEXUS IS 350
- 2007 LEXUS LS 460
- 2004 to 2009 LEXUS RX

## Other bulletins for the same vehicles and component

- [L\-SB\-0011\-15](/bulletins/10134474.md), 2018-04-23, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. LSB: Certain 2003 ? 2009 model year Lexus vehicles may exhibit a condition where the instrument panel pad \(dashboard\) becomes cracked and/or has a shiny/degraded appearance. The dashboard surface may also become sticky or adherent. Follow the procedures in this bulletin to address this condition.
- [L\-SB\-0011\-15](/bulletins/10132576.md), 2018-04-02, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. LSB: Certain 2003 ? 2009 model year Lexus vehicles may exhibit a condition where the instrument panel pad \(dashboard\) becomes cracked and/or has a shiny/degraded appearance. The dashboard surface may also become sticky or adherent. Follow the procedures in this bulletin to address this condition.
- [ZLD Dealer Daily](/bulletins/10131835.md), 2018-04-02, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Dealer Daily: Rev March 23, 2017 Voluntary Extension of Warranty Coverage for Cracked and/or Sticky/Melting Dashboards \(Instrument Panels\) as a Result of Heat or Humidity.
- [ZLD\_POL14\-03\_War](/bulletins/10131834.md), 2018-04-02, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Warranty Policy Bulletin POL14\-11: REVISED December 10, 2014: Toyota has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. NOTE: The same voluntary Warranty Enhancement Program coverage described herein is also applicable to certain 2006\-2008 MY IS 250/350 and certain 2007 MY LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity.
- [ZLD Dealer Daily](/bulletins/10131833.md), 2018-04-02, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Dealer Daily: Voluntary Extension of Warranty Coverage for Cracked and/or Sticky/Melting Dashboards \(Instrument Panels\) as a Result of Heat or Humidity.
- [POL 14\-03](/bulletins/10058268.md), 2015-08-25, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. LEXUS 2003\-2008 GX 470, 2006\-2008 IS, 2007\-2008 ES 350, 2007 LS460, 2004\-2006 RX 330, 2007\-2009 RX 350, 2005\-2008 RX 400H. THIS TSB CONTAINS OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. DUE TO HUMIDITY OR HEAT, SOME VEHICLES MAY EXPERIENCE CRACKED, OR STICKY OR MELTING DASH BOARDS. \*LJ UPDATED 10/30/15. \*PE

JSON: [/v1/bulletins/10134373](/v1/bulletins/10134373)

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