# Service bulletin TTT\-0268\-13 Rev3

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10134320
- Published by NHTSA: 2018\-04\-23
- Manufacturer's number: TTT\-0268\-13 Rev3
- Manufacturer's date: 2016\-03\-08
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

TT: Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty pairing the phone. ? Intermittent Bluetooth failure to connect when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with the customer?s phone, such as the ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2016/MC-10134320-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2016/MC-10134320-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2006 to 2017 TOYOTA 4RUNNER
- 2009 to 2017 TOYOTA AVALON
- 2007 to 2017 TOYOTA CAMRY
- 2006 to 2008 TOYOTA CAMRY SOLARA
- 2010 TOYOTA CAMRY SOLARA
- 2009 to 2017 TOYOTA COROLLA
- 2011 to 2014 TOYOTA FJ CRUISER
- 2004 to 2017 TOYOTA HIGHLANDER
- 2004 to 2011 TOYOTA LAND CRUISER
- 2013 to 2017 TOYOTA LAND CRUISER
- 2009 to 2014 TOYOTA MATRIX
- 2016 to 2017 TOYOTA MIRAI
- 2004 to 2017 TOYOTA PRIUS
- 2016 to 2017 TOYOTA PRIUS C
- 2012 to 2017 TOYOTA PRIUS V
- 2009 to 2017 TOYOTA RAV4
- 2012 to 2014 TOYOTA RAV4 EV
- 2017 TOYOTA RAV4 HYBRID
- 2006 to 2017 TOYOTA SEQUOIA
- 2006 to 2017 TOYOTA SIENNA
- 2009 to 2017 TOYOTA TACOMA
- 2007 to 2017 TOYOTA TUNDRA
- 2009 to 2016 TOYOTA VENZA
- 2013 to 2017 TOYOTA YARIS
- 2016 TOYOTA redundant RAV4 HV

## Recalls for the same vehicles and component

- [2023589](/recalls/tc/2023589.md), 2023-11-01: Electrical
- [23V734000](/recalls/nhtsa/23V734000.md), 2023-11-01: ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- [2021723](/recalls/tc/2021723.md), 2021-11-24: Electrical
- [2020284](/recalls/tc/2020284.md), 2020-06-25: Electrical
- [2019434](/recalls/tc/2019434.md), 2019-08-28: Electrical
- [19V319000](/recalls/nhtsa/19V319000.md), 2019-04-23: AIR BAGS:SIDE/WINDOW; ELECTRICAL SYSTEM:WIRING
- [2018477](/recalls/tc/2018477.md), 2018-09-05: Electrical
- [18V579000](/recalls/nhtsa/18V579000.md), 2018-09-05: ELECTRICAL SYSTEM:WIRING
- [2017363](/recalls/tc/2017363.md), 2017-07-20: Electrical
- [16V775000](/recalls/nhtsa/16V775000.md), 2016-10-24: ELECTRICAL SYSTEM:WIRING; SERVICE BRAKES, HYDRAULIC:FLUID

## Other bulletins for the same vehicles and component

- [T\-TT\-0790\-25](/bulletins/11022964.md), 2025-09-09, Service bulletin: ELECTRICAL SYSTEM. Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low.
- [21TG01](/bulletins/11020667.md), 2025-07-10, Service bulletin: ELECTRICAL SYSTEM. Campaign Expired \- replaced with campaign 23TA13TECHNICAL INSTRUCTIONS FOR CONSUMER ADVISORY 21TG01 12\-VOLT BATTERY SIZE AND INSTALLATION INSPECTION CERTAIN 2013 – 2018 RAV4
- [21TG01](/bulletins/11020666.md), 2025-07-10, Service campaign: ELECTRICAL SYSTEM. 21TG01 Exprired \- Replaced with Campaign 23TA13 During a recent investigation of reported battery fires in 2013\-2018 RAV4 vehicles with gasoline engines \(excluding hybrid models\), Toyota discovered that many non\-Toyota retailers and others who sell or install replacement batteries were recommending a small size battery for replacement. Toyota specifies a particular size replacement battery for the RAV4 that does not include this small size. The smaller battery may not fit securely with the RAV4’s battery mounting parts, and, in some cases, can move around when the vehicle is driven, causing a short circuit. Using the wrong size battery, or not installing a replacement battery properly, can cause damage to the battery and the vehicle, and it could cause a vehicle fire.
- [T\-SB\-0058\-23 Rev1](/bulletins/11020657.md), 2025-07-10, Service campaign: ELECTRICAL SYSTEM. The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
- [21TG01](/bulletins/11007433.md), 2024-09-07, Other: ELECTRICAL SYSTEM. During a recent investigation of reported battery fires in 2013\-2018 RAV4 vehicles with gasoline engines \(excluding hybrid models\), Toyota discovered that many non\-Toyota retailers and others who sell or install replacement batteries were recommending a small size battery for replacement. Toyota specifies a particular size replacement battery for the RAV4 that does not include this small size. The smaller battery may not fit securely with the RAV4’s battery mounting parts, and, in some cases, can move around when the vehicle is driven, causing a short circuit. Using the wrong size battery, or not installing a replacement battery properly, can cause damage to the battery and the vehicle, and it could cause a vehicle fire.
- [21TG01](/bulletins/11006139.md), 2024-08-08, Other: ELECTRICAL SYSTEM. During a recent investigation of reported battery fires in 2013\-2018 RAV4 vehicles with gasoline engines \(excluding hybrid models\), Toyota discovered that many non\-Toyota retailers and others who sell or install replacement batteries were recommending a small size battery for replacement. Toyota specifies a particular size replacement battery for the RAV4 that does not include this small size. The smaller battery may not fit securely with the RAV4’s battery mounting parts, and, in some cases, can move around when the vehicle is driven, causing a short circuit. Using the wrong size battery, or not installing a replacement battery properly, can cause damage to the battery and the vehicle, and it could cause a vehicle fire.
- [24TE03](/bulletins/11005132.md), 2024-07-23, Service bulletin: ELECTRICAL SYSTEM. TECHNICAL INSTRUCTIONS FOR CONSUMER ADVISORY 24TE03 Rav4 Battery Class Action Settlement CERTAIN 2013 – 2018 Model Year RAV4
- [24TE03](/bulletins/11005131.md), 2024-07-23, Other: ELECTRICAL SYSTEM. On April 9, 2024, a settlement of claims for certain 2013\-2018 model year Rav4 vehicles was preliminarily approved by the federal court. The court will hold a Fairness Hearing on November 19, 2024 to determine if the settlement should be finally approved. The settlement includes Toyota’s agreement to provide a Customer Support Program for certain 2013\-2018 model year Rav4 vehicles which were inspected/repaired under Consumer Advisory 21TG01.
- [24TE03](/bulletins/11005130.md), 2024-07-23, Other: ELECTRICAL SYSTEM. On April 9, 2024, a settlement of claims for certain 2013\-2018 model year Rav4 vehicles was preliminarily approved by the federal court. The court will hold a Fairness Hearing on November 19, 2024 to determine if the settlement should be finally approved. The settlement includes Toyota’s agreement to provide a Customer Support Program for certain 2013\-2018 model year Rav4 vehicles which were inspected/repaired under consumer advisory 21TG01. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement. This is NOT a recall or a service campaign, but is provided to reassure owners that Toyota stands behind the reliability of our vehicles.
- [21TG01](/bulletins/11005129.md), 2024-07-23, Service campaign: ELECTRICAL SYSTEM. During a recent investigation of reported battery fires in 2013\-2018 RAV4 vehicles with gasoline engines \(excluding hybrid models\), Toyota discovered that many non\-Toyota retailers and others who sell or install replacement batteries were recommending a small size battery for replacement. Toyota specifies a particular size replacement battery for the RAV4 that does not include this small size. The smaller battery may not fit securely with the RAV4’s battery mounting parts, and, in some cases, can move around when the vehicle is driven, causing a short circuit. Using the wrong size battery, or not installing a replacement battery properly, can cause damage to the battery and the vehicle, and it could cause a vehicle fire.

JSON: [/v1/bulletins/10134320](/v1/bulletins/10134320)

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