Service bulletin Pol-16-01

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10134142
Published by NHTSA	2018-04-23
Manufacturer's number	Pol-16-01
Manufacturer's date	2016-01-07
NHTSA component	SEAT BELTS:FRONT; SEAT BELTS:FRONT:RETRACTOR

NHTSA's summary

In certain 2004 to 2006 model year Sienna vehicles, Toyota has received some reports where the front seatbelts (right and/or left) may slowly or non-smoothly retract.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seat belts

Vehicles listed
TOYOTA SIENNA	2004, 2005, 2006

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
05V327000	2005-07-20. SEAT BELTS
2005223	2005-06-20. Seats And Restraints

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
T-SB-0125-15	2018-12-17. Service bulletin. TSB: Some 2004 ? 2006 model year Sienna vehicles may exhibit a condition where the front driver and/or passenger seat belt becomes abnormally slow to retract, or does NOT retract smoothly. Follow the procedure in this bulletin to replace the front seat belt assemblies to address this condition.
ZF2_Expired Reme	2018-08-20. Service bulletin. Dealer Package: July 2, 2018 A watermark has been added to the Dealer Letter to indicate that ZF2 expired on June 30, 2018. Toyota has received a number of reports regarding front seatbelts in certain 2004 ? 2006 model year Sienna vehicles. In these reports, customers have indicated that the front seatbelts (right and/or left) may slowly or non-smoothly retract. Although the front seatbelt assembly is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to slow or non-smooth retraction of front seatbelts. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement. Owner Letter Mailing Date Toyota will begin to notify owners in mid-January, 2016 and will be mailed over several months. A sample of the owner notification letter has been included for your reference.
T-SB-0125-15 Rev	2018-04-23. Service bulletin. TSB: Warranty Operation Codes updated. Some 2004 ? 2006 model year Sienna vehicles may exhibit a condition where the front driver and/or passenger seat belt becomes abnormally slow to retract, or does NOT retract smoothly. Follow the procedure in this bulletin to replace the front seat belt assemblies to address this condition.
GR1_Dealer Lette	2018-04-23. Service bulletin. Dealer Letter: Safety Recall completion is important not only in satisfying government requirements, but also is an integral part of our commitment to meet customer expectations of Toyota products. Toyota will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed. We request your assistance in completing the applicable campaign repairs as owners receive the Follow-Up Notice and contact your dealership. Please note the follow-up activity may cause an increase in your current campaign owner appointments. Toyota will continue with additional follow-up activities in the months to come. Please take this into consideration when analyzing your manpower requirements.
TC-16-001	2018-04-23. Service bulletin. Region Letter: Toyota will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed. Please note the following information for Regional and PD associates.
ZF2_Dealer Lette	2018-04-23. Service bulletin. Dealer Letter: Background Toyota has received a number of reports regarding front seatbelts in certain 2004 ? 2006 model year Sienna vehicles. In these reports, customers have indicated that the front seatbelts (right and/or left) may slowly or non-smoothly retract. Although the front seatbelt assembly is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to slow or non-smooth retraction of front seatbelts. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
GR1_DEALER LETTE	2017-03-31. Service bulletin. "DEALER LETTER: SAFETY RECALL COMPLETION IS IMPORTANT NOT ONLY IN SATISFYING GOVERNMENT REQUIREMENTS, BUT ALSO IS AN INTEGRAL PART OF OUR COMMITMENT TO MEET CUSTOMER EXPECTATIONS OF TOYOTA PRODUCTS. TOYOTA WILL BE SENDING SAFETY RECALL FOLLOW-UP NOTICES TO REMIND OWNERS WHOSE VEHICLES HAVE NOT YET HAD CAMPAIGN REPAIRS COMPLETED. WE REQUEST YOUR ASSISTANCE IN COMPLETING THE APPLICABLE CAMPAIGN REPAIRS AS OWNERS RECEIVE THE FOLLOW-UP NOTICE AND CONTACT YOUR DEALERSHIP. PLEASE NOTE THE FOLLOW-UP ACTIVITY MAY CAUSE AN INCREASE IN YOUR CURRENT CAMPAIGN OWNER APPOINTMENTS. TOYOTA WILL CONTINUE WITH ADDITIONAL FOLLOW-UP ACTIVITIES IN THE MONTHS TO COME. PLEASE TAKE THIS INTO CONSIDERATION WHEN ANALYZING YOUR MANPOWER REQUIREMENTS."
GR1_REGION LETTE	2017-03-31. Service bulletin. REGION LETTER: TOYOTA WILL BE SENDING SAFETY RECALL FOLLOW-UP NOTICES TO REMIND OWNERS WHOSE VEHICLES HAVE NOT YET HAD CAMPAIGN REPAIRS COMPLETED. PLEASE NOTE THE FOLLOWING INFORMATION FOR REGIONAL AND PD ASSOCIATES.
ZF2_WARRANTY POL	2017-03-31. Service bulletin. IN CERTAIN 2004 TO 2006 MODEL YEAR SIENNA VEHICLES, TOYOTA HAS RECEIVED SOME REPORTS WHERE THE FRONT SEATBELTS (RIGHT AND/OR LEFT) MAY SLOWLY OR NON-SMOOTHLY RETRACT.
ZF2_DEALER LETTE	2017-03-31. Service bulletin. "DEALER LETTER: BACKGROUND TOYOTA HAS RECEIVED A NUMBER OF REPORTS REGARDING FRONT SEATBELTS IN CERTAIN 2004 – 2006 MODEL YEAR SIENNA VEHICLES. IN THESE REPORTS, CUSTOMERS HAVE INDICATED THAT THE FRONT SEATBELTS (RIGHT AND/OR LEFT) MAY SLOWLY OR NON-SMOOTHLY RETRACT. ALTHOUGH THE FRONT SEATBELT ASSEMBLY IS COVERED BY TOYOTA’S NEW VEHICLE LIMITED WARRANTY FOR 5 YEARS OR 60,000 MILES (WHICHEVER COMES FIRST), WE AT TOYOTA CARE ABOUT THE CUSTOMERS’ OWNERSHIP EXPERIENCE. TOYOTA IS NOW EXTENDING THE WARRANTY COVERAGE FOR REPAIRS RELATED TO SLOW OR NON-SMOOTH RETRACTION OF FRONT SEATBELTS. THE FOLLOWING INFORMATION IS PROVIDED TO INFORM YOU AND YOUR STAFF OF THE PROGRAM NOTIFICATION SCHEDULE AND YOUR DEGREE OF INVOLVEMENT."