# Service bulletin A911765 2049406\-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10133259
- Published by NHTSA: 2018\-04\-16
- Manufacturer's number: A911765 2049406\-
- Manufacturer's date: 2017\-12\-07
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

This bulletin contains repair instructions for when the A3 e\-tron smartphone app or web portal do not work with the message ?Vehicle not reachable?.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10133259-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10133259-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Software

## Vehicles listed

- 2016 to 2017 AUDI A3 SPORTBACK E\-TRON

JSON: [/v1/bulletins/10133259](/v1/bulletins/10133259)

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