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Service bulletin A911765 2049406-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10133259
Published by NHTSA2018-04-16
Manufacturer's numberA911765 2049406-
Manufacturer's date2017-12-07
NHTSA componentELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

This bulletin contains repair instructions for when the A3 e-tron smartphone app or web portal do not work with the message ?Vehicle not reachable?.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Software

Vehicles listed
AUDI A3 SPORTBACK E-TRON2016 to 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.