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Service bulletin T-TT-0426-16

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10132909
Published by NHTSA2018-04-02
Manufacturer's numberT-TT-0426-16
Manufacturer's date2016-11-14
NHTSA componentELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

TT: Some technicians have experienced communication issues between the Techstream TESLA software program and Gateway ECU when attempting to read MIL ON information or firmware update. Utilize the troubleshooting steps provided in the recommendations section to establish communication between the Techstream TESLA software program and Gateway ECU for the following issues: * No VIN or No green light displayed * Failure of component firmware update

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Software

Vehicles listed
TOYOTA RAV4 EV2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
T-TT-0392-16 Rev2018-06-11. Service bulletin. TT: Some customers may experience Bluetooth connection issues after updating the Android Operating System to 5.x.x (Lollipop) or later.
T-TT-0355-152018-04-23. Service bulletin. TechTip: Condition: Customers may experience connectivity issues when the following conditions are met: The customer?s iPhone is operating on iOS9 firmware The customer?s iPhone is connected to the vehicle via Bluetooth. If the vehicle is equipped with a Fujitsu-Ten brand head unit, the customer may complain of one or more of the following: When playing media via Bluetooth audio and pressing the ?Pause? button on the phone, media playback pauses for one second before resuming playback. Yelp searches return an error when search criteria includes a special character, e.g. !,$,#. If the vehicle is equipped with a Pioneer brand head unit, the customer may complain of one or more of the following: The customer?s iPhone does not support the album image feature. When playing media via Bluetooth audio, one or more of a number of play/pause issues occur.
T-SB-0163-13 Rev2018-04-23. Service bulletin. TSB: Use the following procedures to check and/or update the software version of Entune/Navigation for Non-HDD Type units.
T-TT-0374-152018-04-23. Service bulletin. TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
T-TT-0385-162018-04-23. Service bulletin. Tech Tip: This Tech Tip is being provided to bring attention to the new location of the Entune/NAV/Map Update and Upgrade USB Directory. Click on the TIS tab, Diagnostics tab, Telematics tab, and the document is now located under the reference documents sections. This change has occurred to help speed up the updating process of this document.
TTT-0337-15 Rev12018-04-23. Service bulletin. TT: When updating either the navigation or radio firmware, verify the vehicle applicability BEFORE beginning the update.
T-TT-0381-162018-04-23. Service bulletin. Tech Tip: Some customers may experience difficulty programming HomeLink.
TSB-0012-13 Rev22018-04-23. Service bulletin. TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
T-TT-0208-12 Rev2018-04-23. Service bulletin. When connecting to a RAV4 EV with Techstream software, some DTC codes from the Electronic Propulsion Control System will be displayed incorrectly.
T-SB-0012-132018-04-23. Service bulletin. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the TIS and the CUW.