# Service bulletin T\-SB\-0047\-14

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10132713
- Published by NHTSA: 2018\-04\-02
- Manufacturer's number: T\-SB\-0047\-14
- Manufacturer's date: 2014\-07\-23
- NHTSA component: EQUIPMENT

## NHTSA's summary

TSB: Some 2014 model year applicable vehicles equipped with Entune? Audio Plus \(version 0815 for 4Runner, version 0827 for Camry, Camry HV, Highlander, and Highlander HV\) may exhibit one or more of the following conditions: ? Radio station preset goes back to default after key cycle when driver setting is used ? Radio screen freezes when a new message is received Some 2014 model year applicable vehicles equipped with Entune? Audio \(version 0827 for Highlander and Highlander HV only\) / Entune? Audio Plus \(version 0829\) may exhibit one or more of the following conditions: ? Cannot make a phone call by voice commands from phone book ? Radio shows wrong artist/song name when RPT and Shuffle are switched from device ? Song stops after the last song when Repeat Off is selected from device ? Radio reboots during vehicle customization \(Camry, Camry HV, Highlander, Highlander HV\) ? Vehicle customization cannot be set \(Camry, Camry HV, Highlander, Highlander HV\) Updated system software is now available to address these conditions.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10132713-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10132713-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2014 TOYOTA 4RUNNER
- 2014 TOYOTA CAMRY
- 2014 TOYOTA HIGHLANDER

## Recalls for the same vehicles and component

- [2019428](/recalls/tc/2019428.md), 2019-08-23: Accessories
- [17V425000](/recalls/nhtsa/17V425000.md), 2017-07-03: EQUIPMENT; STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
- [14V828000](/recalls/nhtsa/14V828000.md), 2014-12-30: EQUIPMENT

## Other bulletins for the same vehicles and component

- [T\-SB\-0043\-14](/bulletins/10251070.md), 2024-03-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T\-SB\-0057\-18.
- [K0P\_TISdownload\_](/bulletins/10245487.md), 2023-11-27, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). DP: The Data Communication Module \(DCM\) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System \(GPS\) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
- [TSB003220](/bulletins/10244113.md), 2023-10-16, Service bulletin: VEHICLE SPEED CONTROL; AIR BAGS; EQUIPMENT. TSB: Replacement certification labels \(the vinyl label installed on the driver door or door post\) and VIN plates \(the metal plate riveted to dashboard\) \(see Figure 1\) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- [T\-SB\-0057\-18](/bulletins/10238157.md), 2023-06-26, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
- [TSB000923](/bulletins/10235216.md), 2023-05-01, Service bulletin: EQUIPMENT; SERVICE BRAKES, HYDRAULIC. TSB: Some 2014 ? 2020 model year Toyota vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes \(DTCs\): ?DTC P0171 and/or P0174 \(System Too Lean Bank 1/Bank 2\) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions.
- [19TE12 Technical](/bulletins/10230356.md), 2023-01-17, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. TI: 19TE12 Expired on December 1, 2022
- [19TE12 Dealer Pa](/bulletins/10230355.md), 2023-01-17, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. DP: Customer Support Program 19TE12 expired December 1, 2022.
- [TSB009421Rev1](/bulletins/10220174.md), 2022-09-15, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA \(Environmental Protection Agency\) website for the most up\-to\-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process
- [T\-SB\-0119\-15 Rev](/bulletins/10213902.md), 2022-06-13, Service bulletin: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY; EQUIPMENT. TSB: This bulletin includes basic procedures for performing a rescue charge on Ni\-MH high voltage \(HV\) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX\-5100 should be used wherever the Repair Manual references the Toyota Hybrid System \(THS\) charger
- [ZKG\_Dealer\_Daily](/bulletins/10211829.md), 2022-05-16, Service bulletin: EQUIPMENT; STRUCTURE. DD: Multiple Models and Model Years Vehicles Painted with Blizzard Pearl \(070\) or Super White \(040\) Paint Color Coverage for Peeling of Factory\-Applied Paint Toyota has added approximately 430,700 2008 ? 2018 model year Highlander and Highlander Hybrid vehicles to this Customer Support Program

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