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Service bulletin ZHB_Region Email

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10132700
Published by NHTSA2018-04-02
Manufacturer's numberZHB_Region Email
Manufacturer's date2017-10-25
NHTSA componentEXTERIOR LIGHTING

NHTSA's summary

Region Email: Toyota has received a number of reports regarding the halogen head lamps on certain 2010 ? 2011 model year Prius vehicles. In these reports, customers have indicated that their vehicle?s halogen low beam headlamp bulb lifetime is shorter than expected. Although the Halogen Low Beam Headlamp Bulbs are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage related to the halogen head lamp bulbs due to these circumstances.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Lighting

Vehicles listed
TOYOTA PRIUS2010, 2011

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
Updated ZHB Deal2019-12-16. Service bulletin. Dealer Package: Customer Support Program ZHB Expired October 31, 2019. Toyota has received a number of reports regarding the halogen head lamps on certain 2010 ? 2011 model year Prius vehicles. In these reports, customers have indicated that their vehicle?s halogen low beam headlamp bulb lifetime is shorter than expected. Although the Halogen Low Beam Headlamp Bulbs are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage related to the halogen head lamp bulbs due to these circumstances.
ZHB_Updated_Deal2019-06-24. Service bulletin. Dealer Package: May 8, 2019 The interim repair Op Codes have been removed as Toyota now has sufficient inventory of repair kit part number 04007-52147. Toyota has received a number of reports regarding the halogen head lamps on certain 2010 ? 2011 model year Prius vehicles. In these reports, customers have indicated that their vehicle?s halogen low beam headlamp bulb lifetime is shorter than expected. Although the Halogen Low Beam Headlamp Bulbs are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage related to the halogen head lamp bulbs due to these circumstances. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
ZHB_Toyota POL172019-06-24. Service bulletin. Customer Support Program Bulletin: Toyota has received reports of customer concerns in which their vehicle?s halogen low beam headlamp bulbs lifetime is shorter than expected.
ZHB_Toyota POL172018-07-16. Service bulletin. Warranty Policy Bulletin: Toyota has received reports of customer concerns in which their vehicle's halogen low beam headlamp bulbs lifetime is shorter than expected.
ZHB_Dealer Lette2018-04-02. Service bulletin. Dealer Letter: Toyota has received a number of reports regarding the halogen head lamps on certain 2010 ? 2011 model year Prius vehicles. In these reports, customers have indicated that their vehicle?s halogen low beam headlamp bulb lifetime is shorter than expected. Although the Halogen Low Beam Headlamp Bulbs are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage related to the halogen head lamp bulbs due to these circumstances.
ZHB_Region Lette2018-04-02. Service bulletin. Region Letter: Toyota has received a number of reports regarding the halogen head lamps on certain 2010 ? 2011 model year Prius vehicles. In these reports, customers have indicated that their vehicle?s halogen low beam headlamp bulb lifetime is shorter than expected. Although the Halogen Low Beam Headlamp Bulbs are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage related to the halogen head lamp bulbs due to these circumstances.
ZHB_Dealer Email2018-04-02. Service bulletin. Dealer Email: Toyota has received a number of reports regarding the halogen head lamps on certain 2010 ? 2011 model year Prius vehicles. In these reports, customers have indicated that their vehicle?s halogen low beam headlamp bulb lifetime is shorter than expected. Although the Halogen Low Beam Headlamp Bulbs are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage related to the halogen head lamp bulbs due to these circumstances.
ZHB_Toyota POL172018-04-02. Service bulletin. Warranty Policy Bulletin: Toyota has received reports of customer concerns in which their vehicle's halogen low beam headlamp bulbs lifetime is shorter than expected. The Halogen Low Beam Headlamp Bulb is covered by Toyota's New Vehicle Limited Warranty* for 3 years or 36,000 miles (whichever occurs first). However, Toyota is announcing a Customer Support Program to cover repairs related to the halogen head lamp bulbs due to these circumstances.
ZHB_Dealer Daily2018-04-02. Service bulletin. Dealer Daily Message: Customer Support Program ZHB Certain 2010- 2011 Model Year Prius Coverage for Halogen Low Beam Headlamp Bulbs ? Customer Support Program ZHB Dealer Letter now available on TIS.
ZHB_Toyota POL172018-04-02. Service bulletin. Warranty Policy Bulletin: Toyota has received reports of customer concerns in which their vehicle?s halogen low beam headlamp bulbs lifetime is shorter than expected.