Service bulletin L-SB-0011-15
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10132576 |
| Published by NHTSA | 2018-04-02 |
| Manufacturer's number | L-SB-0011-15 |
| Manufacturer's date | 2015-05-29 |
| NHTSA component | ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL |
NHTSA's summary
LSB: Certain 2003 ? 2009 model year Lexus vehicles may exhibit a condition where the instrument panel pad (dashboard) becomes cracked and/or has a shiny/degraded appearance. The dashboard surface may also become sticky or adherent. Follow the procedures in this bulletin to address this condition.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, Instrument cluster
| LEXUS ES350 | 2007 to 2008 |
|---|---|
| LEXUS GX470 | 2003 to 2008 |
| LEXUS RX | 2009 |
| LEXUS RX HYBRID | 2004 to 2008 |
| LEXUS RX330 | 2004 to 2009 |
| LEXUS RX350 | 2004 to 2009 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| L-SB-0011-15 | 2018-04-23. Service bulletin. LSB: Certain 2003 ? 2009 model year Lexus vehicles may exhibit a condition where the instrument panel pad (dashboard) becomes cracked and/or has a shiny/degraded appearance. The dashboard surface may also become sticky or adherent. Follow the procedures in this bulletin to address this condition. |
|---|---|
| ZLD_Warranty Pol | 2018-04-23. Service bulletin. WPB: Background: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. In Mid-December, 2014 Lexus announced the reimbursement phase of this warranty enhancement program. Since this announcement, Lexus has been diligently making parts preparations for the parts replacement phase of this program. Due to the age, volume, and breadth of the covered vehicles involved in the Program, and the size and complexity of dashboard manufacturing, Lexus will be launching the part replacement portion of this Program in several phases; please refer to the table below for part replacement model phasing. |
| ZLD Dealer Daily | 2018-04-02. Service bulletin. Dealer Daily: Rev March 23, 2017 Voluntary Extension of Warranty Coverage for Cracked and/or Sticky/Melting Dashboards (Instrument Panels) as a Result of Heat or Humidity. |
| ZLD_POL14-03_War | 2018-04-02. Service bulletin. Warranty Policy Bulletin POL14-11: REVISED December 10, 2014: Toyota has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. NOTE: The same voluntary Warranty Enhancement Program coverage described herein is also applicable to certain 2006-2008 MY IS 250/350 and certain 2007 MY LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity. |
| ZLD Dealer Daily | 2018-04-02. Service bulletin. Dealer Daily: Voluntary Extension of Warranty Coverage for Cracked and/or Sticky/Melting Dashboards (Instrument Panels) as a Result of Heat or Humidity. |