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Service bulletin ZLD_Warranty Enh

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10132571
Published by NHTSA2018-04-02
Manufacturer's numberZLD_Warranty Enh
Manufacturer's date2015-07-30
NHTSA componentSTRUCTURE:BODY:DOOR

NHTSA's summary

EC: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to certain 2006-2008 MY IS 250/350 and certain 2007 MY LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity.In Mid-December, 2014 Lexus announced the reimbursement Phase of this warranty enhancement program. Since prior to that announcement, Lexus has been diligently making parts preparations for the parts replacement phase of this Program. Due to the age, volume, and breadth of the covered vehicles subject to the Program and the size and complexity of dashboard manufacturing, Lexus will be launching the part replacement portion of this Program in several phases; please refer to the table below for part replacement model phasing. Although Lexus is increasing production levels, it is difficult to predict customer demand and where parts need to be shipped to support customer demand. It is important that dealerships explain to customers that there still may be a period of time the customer will need to wait before part replacement can be performed. Please be sure to take this into consideration when performing customer scheduling.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
LEXUS ES3502007 to 2008
LEXUS GX4702003 to 2008
LEXUS IS 2502006 to 2008
LEXUS IS 3502006 to 2008
LEXUS LS 4602007
LEXUS RX HYBRID2005 to 2008
LEXUS RX3302004 to 2006
LEXUS RX3502007 to 2009

Listing a model year does not mean every vehicle of it is concerned: the document says which.