Service bulletin ZH4_Dealer Lette
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10132435 |
| Published by NHTSA | 2018-04-02 |
| Manufacturer's number | ZH4_Dealer Lette |
| Manufacturer's date | 2017-08-03 |
| NHTSA component | STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
NHTSA's summary
Dealer Letter: Toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011 ? 2016 model year Sienna vehicles. In these reports, during the closing operation of the left and/or right side sliding door, the door would not completely close and latch due to corrosion on the latch lever pin of the door?s front lock assembly.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Body and frame, Latches and locks, Door latch
| TOYOTA SIENNA | 2011, 2012, 2013, 2014, 2015, 2016 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| ZH4_Toyota POL17 | 2018-07-16. Service bulletin. Warranty Policy Bulletin: Toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011?2016 model year Sienna vehicles. In these reports, during the closing operation of the left and/or right side sliding door, the door would not completely close and latch due to corrosion on the latch lever pin of the door?s front lock assembly. |
|---|---|
| T-SB-0208-17 | 2018-07-02. Service bulletin. TSB: Some 2011 ? 2016 model year Sienna vehicles may exhibit Sliding Door Front and Rear Latches simultaneously NOT latching due to the PSD 25 Amp fuse becoming open. APPLICABLE WARRANTY: This repair is covered under the Toyota Basic Warranty. This warranty is in effect for unlimited mileage and unlimited months of service. Warranty application is limited to occurrence of the specified condition described in this bulletin. |
| T-TT-0356-15 | 2018-04-23. Service bulletin. TT: Sliding Door will not latch manually in the closed position due to either the front and or/rear lock malfunctioning. Please see link references of video for example condition. |
| ZH5_Dealer Daily | 2018-04-02. Service bulletin. Dealer Daily Message: Extension of Warranty Coverage for the Power Sliding Door Rear Lock Assemblies. The Dealer Letter for Warranty Enhancement Program ZH5 is now available on TIS. |
| ZH5_Toyota POL17 | 2018-04-02. Service bulletin. Warranty Policy Bulletin: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011 ? 2015 model year Sienna vehicles. In these reports, corrosion on the position sensor of the left and/or right power sliding door rear lock assembly caused that door to exhibit one or more of the abnormal operations described below: ? During power mode closing operation, as the power sliding door reaches the nearly closed position, the door reverses and moves toward the open positon. ? During power mode closing operation, the power sliding door cannot completely close and latch. ? The power mode closing operation of the power sliding door is inoperative. |
| ZH5_Dealer Lette | 2018-04-02. Service bulletin. Dealer Letter: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011 ? 2015 model year Sienna vehicles. In these reports, corrosion on the position sensor of the left and/or right power sliding door rear lock assembly caused that door to exhibit one or more of the abnormal operations described below: ? During power mode closing operation, as the power sliding door reaches the nearly closed position, the door reverses and moves toward the open positon. ? During power mode closing operation, the power sliding door cannot completely close and latch. ? The power mode closing operation of the power sliding door is inoperative. |
| ZH5_Dealer Email | 2018-04-02. Service bulletin. Dealer Email: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011 ? 2015 model year Sienna vehicles. In these reports, corrosion on the position sensor of the left and/or right power sliding door rear lock assembly caused that door to exhibit one or more of the abnormal operations described below: ? During power mode closing operation, as the power sliding door reaches the nearly closed position, the door reverses and moves toward the open positon. ? During power mode closing operation, the power sliding door cannot completely close and latch. ? The power mode closing operation of the power sliding door is inoperative. |
| ZH5_Region Lette | 2018-04-02. Service bulletin. Region Letter: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011 ? 2015 model year Sienna vehicles. In these reports, corrosion on the position sensor of the left and/or right power sliding door rear lock assembly caused that door to exhibit one or more of the abnormal operations described below: ? During power mode closing operation, as the power sliding door reaches the nearly closed position, the door reverses and moves toward the open positon. ? During power mode closing operation, the power sliding door cannot completely close and latch. ? The power mode closing operation of the power sliding door is inoperative. |
| ZH5_Region Email | 2018-04-02. Service bulletin. Region Email: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011 ? 2015 model year Sienna vehicles. In these reports, corrosion on the position sensor of the left and/or right power sliding door rear lock assembly caused that door to exhibit one or more of the abnormal operations described below: ? During power mode closing operation, as the power sliding door reaches the nearly closed position, the door reverses and moves toward the open positon. ? During power mode closing operation, the power sliding door cannot completely close and latch. ? The power mode closing operation of the power sliding door is inoperative. |
| ZH4_Dealer Daily | 2018-04-02. Service bulletin. Dealer Daily Message: Extension of Warranty Coverage for the Sliding Door Front Lock Assemblies. The Dealer Letter for Warranty Enhancement Program ZH4 is now available on TIS. |