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Service bulletin ZG7_POL17-03_War

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10131745
Published by NHTSA2018-04-02
Manufacturer's numberZG7_POL17-03_War
Manufacturer's date2017-03-02
NHTSA componentVISIBILITY:GLASS, SIDE/REAR

NHTSA's summary

Warranty Policy Bulletin POL17-03: Toyota has received reports of customer concerns where the vehicles rear hatch glass broke during defroster operation.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors

Vehicles listed
TOYOTA 4RUNNER2003, 2004, 2005, 2006, 2007, 2008, 2009

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
ZG7_Toyota POL172018-07-16. Service bulletin. Warranty Policy Bulletin: Toyota has received reports of customer concerns where the vehicles rear hatch glass broke during defroster operation.
T-TT-0246-13 Rev2018-04-02. Service bulletin. Tech Tip: Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.
T-TT-0246-132018-04-02. Service bulletin. Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.
T-TT-0269-132018-04-02. Service bulletin. The appearance of spots in tempered glass (when viewed at certain angles) is the result of the heat treating and quick quenching process during manufacturing.
TS-BO030-01 Obso2018-04-02. Service bulletin. This bulletin is now obsolete. Please see T-SB-0185-13.
T-SB-0185-132018-04-02. Service bulletin. The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance.
T-SB-0189-172018-04-02. Service bulletin. TSB: Some 2003 ? 2009 model year 4Runner vehicles may exhibit back door glass "broken" without external impact. This condition may be associated with rear window defogger usage before glass breakage. Updated rear glass has been developed to address this condition.
ZG7 Dealer Packa2018-04-02. Service bulletin. Dealer Package: Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for Broken Rear Hatch Glass on Certain 2003-2009 Model Year 4Runner Vehicles.
ZG7_Dealer Email2018-04-02. Service bulletin. Dealer Email: Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for Broken Rear Hatch Glass on Certain 2003-2009 Model Year 4Runner Vehicles.
ZG7_Region Email2018-04-02. Service bulletin. Region Email: Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for Broken Rear Hatch Glass on Certain 2003-2009 Model Year 4Runner Vehicles.