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Service bulletin SSM73417

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10131578
Published by NHTSA2018-04-02
Manufacturer's numberSSM73417
Manufacturer's date2017-06-06
NHTSA componentELECTRICAL SYSTEM; SEATS

NHTSA's summary

Issue: When the hard keys on the rear seat centre switch pack are operated pressing the Left Hand switch activates the Right Hand seat heater. Pressing the Right Hand switch activates the Left Hand seat heater.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Seats

Vehicles listed
JAGUAR XJ2015, 2016, 2017, 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
17V6780002017-10-26. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
14V6730002014-10-27. ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM76314 - 25APR252025-05-05. Other. Telematic TCU2 Module 2015-2017MY No Longer Available
TUCC_APR2025_182025-05-05. Other. Leaking windshield that caused the water ingress on the electrical component.
SFCC_NOV2023_302023-12-07. Service bulletin. Startup battery keeps draining / Vehicle will not start
WACCSEP23_62023-10-06. Service bulletin. Battery low warning displayed on instrument cluster and/or no-start
SFCC_JUL2023_312023-08-02. Service bulletin. Battery low warning displayed on instrument cluster and/or no-start.
SFCC_APR2023_322023-05-03. Service bulletin. Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
SSM720222023-02-06. Service bulletin. Seat Module DTC diagnostic help - Seats not moving in one direction
SSM718272023-02-06. Service bulletin. Climate Controlled Seats Diagnosis & Testing
DVD139072023-02-06. Service bulletin. Software update 07
DVD139042023-02-06. Service bulletin. Software update 04