# Service bulletin L\-SB\-0006\-18

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10129993
- Published by NHTSA: 2018\-03\-12
- Manufacturer's number: L\-SB\-0006\-18
- Manufacturer's date: 2018\-02\-21
- NHTSA component: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L\-SB\-0035\-15. ? The entire bulletin has been updated. Service Bulletin No. L\-SB\-0035\-15 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Some 2015 ? 2017 model year Lexus vehicles equipped with navigation \(version older than V1\#\#8940\) may exhibit one or more of the following conditions: ? Unable to download Destination Assist ? Software update date does not display ? ?Calculating? message displays on the map screen without displaying street name and remaining distance ? Unable to guide a route on the Home screen ? Black display screen ? Bluetooth® disconnects intermittently

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10129993-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10129993-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Software

## Vehicles listed

- 2015 to 2017 LEXUS CT HYBRID
- 2015 to 2016 LEXUS ES350
- 2015 LEXUS GS 350
- 2015 LEXUS GS HYBRID
- 2015 to 2017 LEXUS GX460
- 2015 to 2016 LEXUS IS 250
- 2016 LEXUS IS 300
- 2015 to 2016 LEXUS IS 350
- 2016 LEXUS IS200T
- 2015 LEXUS LS460
- 2015 LEXUS LS600H
- 2015 to 2016 LEXUS NX
- 2017 LEXUS NX HYBRID
- 2015 to 2016 LEXUS NX200
- 2017 LEXUS NX200T
- 2016 to 2017 LEXUS RC 200T
- 2016 to 2017 LEXUS RC 300
- 2015 to 2017 LEXUS RC F

## Other bulletins for the same vehicles and component

- [KLG\_19LE05\-TI\-Up](/bulletins/10179782.md), 2020-09-14, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY. TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE
- [KLG\_19LE05\-TI\-Up](/bulletins/10179738.md), 2020-09-14, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY. TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE
- [L\-TT\-0221\-17\_Rev](/bulletins/10159696.md), 2019-05-13, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; STEERING: STEERING WHEEL/HANDLE BAR. TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
- [L\-SB\-0084\-15\_Rev](/bulletins/10141573.md), 2018-06-18, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. TSB: REVISION NOTICE May 08, 2018 Rev1: \* Applicability has been updated to include 2017 \- 2018 model year vehicles. \* The Introduction and Download/Installation Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. A download and installation are required to activate the Enform suite of apps and data services before they are used for the first time on new vehicles. The download and installation process may also be performed under other circumstances such as following a head unit replacement or after the customer's personal settings are erased. The download and installation process requires between 3 and 15 minutes to complete, depending on file size, cellular connection speed, and other factors. Following the download and installation procedure, individual Enform apps may periodically update through an over\-the\-air update system. Follow the procedure in this bulletin to perform the download/installation procedure and app updates.

JSON: [/v1/bulletins/10129993](/v1/bulletins/10129993)

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