# Service bulletin PIT5287D

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10129877
- Published by NHTSA: 2018\-03\-12
- Manufacturer's number: PIT5287D
- Manufacturer's date: 2018\-02\-09
- NHTSA component: ELECTRICAL SYSTEM; SUSPENSION:FRONT:SHOCK ABSORBER

## NHTSA's summary

This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J\-38125\-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10129877-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10129877-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Suspension, Shocks and struts

## Vehicles listed

- 2015 to 2016 CADILLAC ESCALADE ESV
- 2017 to 2018 CADILLAC ESCALADE ESV
- 2017 CHEVROLET SILVERADO
- 2015 to 2016 CHEVROLET SILVERADO 2500
- 2018 CHEVROLET SILVERADO 2500
- 2015 to 2018 CHEVROLET SUBURBAN
- 2015 to 2018 CHEVROLET TAHOE
- 2017 GMC SIERRA
- 2015 to 2016 GMC SIERRA 1500
- 2018 GMC SIERRA 3500
- 2015 to 2018 GMC YUKON DENALI

## Other bulletins for the same vehicles and component

- [150089004B](/bulletins/10190337.md), 2021-04-16, Service bulletin: SUSPENSION:FRONT:SHOCK ABSORBER; SUSPENSION:FRONT:MACPHERSON STRUT; SUSPENSION:REAR:SHOCK ABSORBER. Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
- [150089004C](/bulletins/10188403.md), 2021-03-08, Service bulletin: SUSPENSION:FRONT:MACPHERSON STRUT; SUSPENSION:FRONT:SHOCK ABSORBER; POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT. This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- [18NA315](/bulletins/10183158.md), 2020-11-30, Service bulletin: SUSPENSION:REAR:SHOCK ABSORBER; SUSPENSION:FRONT:SHOCK ABSORBER. This informational bulletin advises the tech to only replace the shock that is bad and not all.
- [PIE0397A](/bulletins/10140343.md), 2018-06-11, Service bulletin: SUSPENSION:FRONT:SHOCK ABSORBER. This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Engineering Information \- Noise Originating from Front Shock/Strut While Traveling at Low Speeds and/or Going Over Bumps.
- [PIE0421A](/bulletins/10137354.md), 2018-05-21, Service bulletin: SUSPENSION:FRONT:SHOCK ABSORBER; SUSPENSION:FRONT:MACPHERSON STRUT. This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Noise Originating from Front Shock/Strut While Accelerating, Stopping, or Traveling Over Bumps.
- [PIT5049D](/bulletins/10129878.md), 2018-03-12, Service bulletin: SUSPENSION:REAR:SHOCK ABSORBER; SUSPENSION:FRONT:SHOCK ABSORBER. This Preliminary Information communication provides information to the technician on the steps to help diagnose and repair vehicles with a rattle, squeak, clunk, thump, or bump. If published Service Information diagnostics do not lead to a repair for the concern. Technician should inspect the opposite side shock/strut for the cause of the concern.
- [PIT5349](/bulletins/10114733.md), 2017-08-15, Service bulletin: SUSPENSION:REAR:SHOCK ABSORBER; SUSPENSION. This Preliminary Information communication advises the technician that the production rear shocks on trucks equipped with MagneRide Regular Production Option Code \(Z95\) are not interchangeable left to right.
- [PIT5287](/bulletins/10112070.md), 2017-08-15, Service bulletin: SUSPENSION:FRONT:SHOCK ABSORBER; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J\-38125\-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector.
- [05\-03\-08\-002H](/bulletins/10111743.md), 2017-08-15, Service bulletin: SUSPENSION:FRONT:SHOCK ABSORBER. This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- [PIT\-5287\-B](/bulletins/10078672.md), 2016-08-13, Service bulletin: SUSPENSION:FRONT; SUSPENSION:FRONT:SHOCK ABSORBER. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS REQUIRED FOR THE FRONT SHOCK ABSORBER TERMINAL REMOVAL.

JSON: [/v1/bulletins/10129877](/v1/bulletins/10129877)

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