# Service bulletin PIC6323

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10129863
- Published by NHTSA: 2018\-03\-12
- Manufacturer's number: PIC6323
- Manufacturer's date: 2018\-02\-06
- NHTSA component: SEATS

## NHTSA's summary

This Preliminary information communicates the inability to turn off Auto Heated Seats and engineering is working on the concern.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10129863-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10129863-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Seats

## Vehicles listed

- 2018 CADILLAC ATS
- 2018 CADILLAC CTS
- 2018 CADILLAC XTS

## Other bulletins for the same vehicles and component

- [PIT6180](/bulletins/11006317.md), 2024-08-13, Service bulletin: SEATS. This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
- [06\-00\-89\-029V](/bulletins/11000158.md), 2024-05-16, Service bulletin: SEATS; UNKNOWN OR OTHER. This service bulletin includes information on Interior Cleaning \- Instrument Panel \(IP\), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer \- Product Availability.
- [PIT5745](/bulletins/10178303.md), 2020-08-10, Service bulletin: ELECTRICAL SYSTEM; SEATS. This Preliminary information communicates and issue with the memory seat module waking up the low speed GM lan bus and causing a battery draw.
- [060850009J](/bulletins/10155012.md), 2019-03-25, Service bulletin: SEATS; EQUIPMENT ADAPTIVE/MOBILITY. This informational bulletin provides information for information on passenger presence sensing system \(PPS or PSS\) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.
- [PIC6048J](/bulletins/10151861.md), 2018-12-17, Service bulletin: LANE DEPARTURE; SEATS. This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by \(40 cm\) or \(15.75 in\).
- [PIC6180A](/bulletins/10147366.md), 2018-11-13, Service bulletin: SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER; SEATS. This Preliminary Information communication provides information to the technician with diagnostic tips for auto heated and ventilated seat operation. The auto thermal seats function activates seat heating or ventilation based on outside air temperature and the cabin air temperature control error. The cabin air temperature control error is the difference between cabin air target temperature and actual cabin air temperature.

JSON: [/v1/bulletins/10129863](/v1/bulletins/10129863)

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