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Service bulletin 2017-0978

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10129013
Published by NHTSA2018-02-21
Manufacturer's number2017-0978
Manufacturer's date2018-01-05
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

It is important that your personnel are informed that the service brakes need to be applied when changing drive direction, so the transmission will allow engagement of the appropriate gear. This is especially important when initiating pump operations. The driver must engage the service brakes when selecting Drive after the truck has been reversed. Failure to do so will prevent the transmission from engaging any forward gear to drive the pump. The indicators in the cab and on the pump panel will indicate that all interlock conditions have not been met for pump operations to proceed. ?Okay to Pump? will not be displayed. To resume normal pump operations, apply the service brakes, select Neutral, and then re-select Drive so 4th gear lock-up and ?Okay to Pump? conditions can be achieved.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals

Vehicles listed
FREIGHTLINER M22013, 2014, 2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
18V0940002018-02-05. EQUIPMENT
17V7390002017-11-20. EQUIPMENT
15V1120002015-02-25. EQUIPMENT ADAPTIVE/MOBILITY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SS10329982021-06-09. Service bulletin. Service Solution SS 1032998 M2 mirror wind noise
FAB2122021-05-19. Service bulletin. Freightliner Action Bulletin FAB212 Aggressive Step Edge
FAB1622021-05-18. Service bulletin. Freightliner Action Bulletin FAB162 Remote Stop Start
FAB1562021-05-18. Service bulletin. Freightliner Action Bulletin FAB156 M2 aux rear heat and AC
FAB1522021-05-18. Service bulletin. Freightliner Action Bulletin FAB152 Chassis Module Relocation
FAB1472021-05-18. Service bulletin. Freightliner Action Bulletin FAB147 Vehicle Data Recorder and Seat Belt Display
TSN 32-032021-05-13. Service bulletin. TSN for M2 chassis used in a “Truck” application and equipped with an Airliner rear suspension. M2 chassis used in a “Truck” application and equipped with an Airliner rear suspension: - Unequal tire pressure side to side. - Rear suspension height set incorrectly. - Rear suspension axle seats installed incorrectly. - A lean at the steer axle suspension. - A weight difference side to side at the front and/or rear suspension.
18SP726Rev2019-08-08. Service bulletin. This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
19-008WI2019-08-08. Service bulletin. Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
18SP725Rev2019-08-07. Service bulletin. This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.