# Service bulletin 08\-009\-13

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10128955
- Published by NHTSA: 2018\-02\-21
- Manufacturer's number: 08\-009\-13
- Manufacturer's date: 2013\-02\-15
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

RB6 RB5 Navigation Radio Locks Up All Of The Navigation Functions This Bulletin involves replacing the Telematics Gateway Module \(TGM\) RB5 or RB6. A customer may experience that the Navigation radio locks up, and both of the navigation voice and display stops working. The user will be locked out of all navigation functions.Replacing the Telematics Gateway Module \(TGM/TGW\) will repair this condition.All radio and navigation functions are controlled by the TGM.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2013/MC-10128955-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2013/MC-10128955-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2012 CHRYSLER 300
- 2012 DODGE CHARGER

## Recalls for the same vehicles and component

- [2017341](/recalls/tc/2017341.md), 2017-07-10: Electrical
- [17V435000](/recalls/nhtsa/17V435000.md), 2017-07-10: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
- [16V739000](/recalls/nhtsa/16V739000.md), 2016-10-13: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
- [2016500](/recalls/tc/2016500.md), 2016-10-12: Electrical
- [2014446](/recalls/tc/2014446.md), 2014-10-09: Electrical
- [14V634000](/recalls/nhtsa/14V634000.md), 2014-10-08: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
- [2012153](/recalls/tc/2012153.md), 2012-05-03: Electrical
- [12V197000](/recalls/nhtsa/12V197000.md), 2012-05-02: SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE; ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
- [12V042000](/recalls/nhtsa/12V042000.md), 2012-02-07: EXTERIOR LIGHTING:HEADLIGHTS; SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE; ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS; ELECTRICAL SYSTEM:WIRING

## Other bulletins for the same vehicles and component

- [9100226](/bulletins/10248509.md), 2024-01-08, Service bulletin: ELECTRICAL SYSTEM. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- [9100226](/bulletins/10244348.md), 2023-10-30, Service bulletin: ELECTRICAL SYSTEM:WIRING. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- [0815223](/bulletins/10241118.md), 2023-08-21, Service bulletin: ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE. Fuel Pump Connector Replacement The technician may experience a crank/no start after the fuel pump module was replaced. This bulletin involves replacing the fuel pump connector harness \(pigtail\) when replacing the fuel pump module.
- [9003081](/bulletins/10229871.md), 2023-01-17, Service bulletin: ELECTRICAL SYSTEM. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material\(silicone\) is not compatible with this grease and can cause deterioration over time.
- [2400214](/bulletins/10229866.md), 2023-01-17, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM:INTERIOR LAMPS/BULBS. Setting Mode Is Selected And Headlamps Always Stay On
- [05183348A](/bulletins/10228093.md), 2022-12-19, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. KEY BLANK WITH TRANSMITTER The key with an integrated FOB P/N 05183348AA is temporarily unavailable. The supplier is currently working on a functional replacement. Currently, for customer satisfaction, the immobilizer blade key \(no integrated FOB\) P/N 05018689AA can be offered to the customer as an alternative option. For any details please contact FCA Engineering: Cell \(248\) 408\-9068 Boris Prishkolnik
- [05091960A](/bulletins/10224871.md), 2022-10-31, Service bulletin: ELECTRICAL SYSTEM. Hands Free Module \- CTM ? Peiker Before replacing the Hands Free Module \(HFM\), please contact Gaurav Saxena at cell \(248\) 260\-0583 or Tim Kraft at cell \(248\) 766\-5826 \~ IMPORTANT \- do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline. If unable to reach this person within 15 minutes, then proceed with the necessary repair.
- [0803116](/bulletins/10224637.md), 2022-10-24, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Hands Free Module Prompts Begin Erroneously This bulletin involves diagnosing and based on outcome, either performing a USB flash or replacing the Mopar accessory Hands Free Module \(HFM\). A customer may experience the Uconnect prompts begin to play without pressing the Voice Recognition \(VR\) button. The prompt may repeat itself two or three times before exiting. The customer satisfaction enhancements are included with this software release. NOTE: After the HFM has been updated it will receive these enhancements: · Reduced ?Device Reading? wait time after connecting a device to the remote USB port. · Call / dial separation improves upon names being recognized as phone numbers. · Improved sound quality during Bluetooth streaming. · Increased iPod and iPhone compatibility. · SMS messaging support via Mobile Application Part \(MAP\) protocol \(not all phones support the MAP protocol\). · Added ?None of These? and ?Correction? to the phone book prompt menu for better handling of similar names. · Previous button will return the song currently being played to the beginning of the track. · AirPlay feature ?Dock Connector? no longer needs to be manually selected on Apple devices. This will resolve the ?No Audio? condition when the device is connected to the remote USB port and dock connector is not selected. NOTE: USB mode resume will no longer 'resume' after ignition is OFF.
- [S2008000113](/bulletins/10221813.md), 2022-09-26, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM:IGNITION. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
- [0805421](/bulletins/10221187.md), 2022-09-26, Service bulletin: ELECTRICAL SYSTEM; EXTERIOR LIGHTING; POWER TRAIN. High Beam Headlamps Flicker This bulletin involves installing jumper wires from the Power Distribution Center\(PDC\) to the headlamp connectors. The technician may find one or more of the following Diagnostic Trouble Codes \(DTCs\).B1632\-15 \- Left High Beam Control\-Circuit Short To Battery Or Open. B1636\-11 \- Right High Beam Control\-Circuit Short To Ground. In addition the customer may describe the following:High beam headlamps flicker in cold weather. High beams lamps not working properly in cold weather.

JSON: [/v1/bulletins/10128955](/v1/bulletins/10128955)

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