Service bulletin 08-009-13

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10128955
Published by NHTSA	2018-02-21
Manufacturer's number	08-009-13
Manufacturer's date	2013-02-15
NHTSA component	ELECTRICAL SYSTEM

NHTSA's summary

RB6 RB5 Navigation Radio Locks Up All Of The Navigation Functions This Bulletin involves replacing the Telematics Gateway Module (TGM) RB5 or RB6. A customer may experience that the Navigation radio locks up, and both of the navigation voice and display stops working. The user will be locked out of all navigation functions.Replacing the Telematics Gateway Module (TGM/TGW) will repair this condition.All radio and navigation functions are controlled by the TGM.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
CHRYSLER 300	2012
DODGE CHARGER	2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
2017341	2017-07-10. Electrical
17V435000	2017-07-10. ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
16V739000	2016-10-13. ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
2016500	2016-10-12. Electrical
2014446	2014-10-09. Electrical
14V634000	2014-10-08. ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
2012153	2012-05-03. Electrical
12V197000	2012-05-02. SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE; ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
12V042000	2012-02-07. EXTERIOR LIGHTING:HEADLIGHTS; SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE; ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS; ELECTRICAL SYSTEM:WIRING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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