# Service bulletin 23\-022\-12 REV. A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10128926
- Published by NHTSA: 2018\-02\-21
- Manufacturer's number: 23\-022\-12 REV. A
- Manufacturer's date: 2012\-11\-21
- NHTSA component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## NHTSA's summary

Knocking Sound From Instrument Panel Area Near The A\-Pillar This bulletin involves adjusting the driver side hood hinge and if necessary replacing the hinge pivot bolt. The customer may experience a knocking sound from the instrument panel area near the A\-pillar.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2012/MC-10128926-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2012/MC-10128926-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Instrument cluster

## Vehicles listed

- 2011 to 2012 DODGE DURANGO
- 2011 to 2012 JEEP GRAND CHEROKEE

## Other bulletins for the same vehicles and component

- [2300120REVC](/bulletins/10221869.md), 2022-09-26, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Leather Instrument Panel \(IP\) Cover Delaminating \- X81 Warranty Extension This bulletin involves replacing upper leather IP covers that have suffered delamination issues. Customers may comment on the following:The upper leather IP cover is delaminating or separating.
- [23\-001\-20 REV D](/bulletins/10183089.md), 2020-11-30, Service bulletin: STRUCTURE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Leather Instrument Panel \(IP\) Cover Delaminating \- X81 Warranty Extension This bulletin involves replacing upper leather IP covers that have suffered delamination issues. Customers may comment on the following:The upper leather IP cover is delaminating or separating.
- [23\-001\-20 REV. C](/bulletins/10180259.md), 2020-09-28, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT ADAPTIVE/MOBILITY. Leather Instrument Panel \(IP\) Cover Delaminating \- X81 Warranty Extension This bulletin involves replacing upper leather IP covers that have suffered delamination issues. Customers may comment on the following:The upper leather IP cover is delaminating or separating.
- [23\-036\-19](/bulletins/10170403.md), 2020-01-21, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Leather Instrument Panel \(IP\) Cover Delaminating \- X81 Warranty Extension This bulletin involves replacing upper leather IP covers that have suffered delamination issues. Customers may comment on the following:The upper leather IP cover is delaminating or separating.
- [D\-19\-29](/bulletins/10170365.md), 2020-01-21, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. \(X81\) Leather Instrument Panel Top Pad Delaminating \- 2011\-2014 Jeep Grand Cherokee \(WK\)

JSON: [/v1/bulletins/10128926](/v1/bulletins/10128926)

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