# Service bulletin 21\-006\-12 REV. A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10128914
- Published by NHTSA: 2018\-02\-21
- Manufacturer's number: 21\-006\-12 REV. A
- Manufacturer's date: 2012\-11\-03
- NHTSA component: SUSPENSION; POWER TRAIN

## NHTSA's summary

Vehicle Exhibits Vibration From The Transmission During Vehicle Launch \(X43 Warranty Extension 5 Years 160,000 KMS\) This bulletin involves replacing the clutch and damper assembly. The customer may experience a vibration feeling as they accelerate from a stop or accelerating while rolling at slow speeds. This condition could be caused by the damper and clutch.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2012/MC-10128914-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2012/MC-10128914-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Suspension, Transmission and driveline

## Vehicles listed

- 2008 to 2009 DODGE AVENGER
- 2009 to 2010 DODGE JOURNEY

## Recalls for the same vehicles and component

- [08V528000](/recalls/nhtsa/08V528000.md), 2008-10-09: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\)

## Other bulletins for the same vehicles and component

- [S1121000006RevA](/bulletins/10221831.md), 2022-09-26, Service bulletin: POWER TRAIN:TRANSMISSION CASE/HOUSING; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ELECTRICAL SYSTEM. \(Revision A\) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
- [9004009](/bulletins/10221097.md), 2022-09-26, Service bulletin: POWER TRAIN. Transmission Kit with Torque Converter 1. All Promaster \(VF\) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners \(Part Number 06511385A$\) are one\-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both \(2\) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code\(s\) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
- [21\-006\-12 REV. A](/bulletins/10216329.md), 2022-07-25, Service bulletin: SUSPENSION; POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS; PARKING BRAKE. Vehicle Exhibits Vibration From The Transmission During Vehicle Launch \(X43 Warranty Extension 5 Years 160,000 KMS\) This bulletin involves replacing the clutch and damper assembly. The customer may experience a vibration feeling as they accelerate from a stop or accelerating while rolling at slow speeds. This condition could be caused by the damper and clutch.
- [9004509](/bulletins/10212248.md), 2022-05-31, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:FILTER/SCREEN. Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
- [S1121000006 Rev.](/bulletins/10180221.md), 2020-09-28, Service bulletin: ELECTRICAL SYSTEM; ENGINE; POWER TRAIN:AUTOMATIC TRANSMISSION. \(Revision A\) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
- [21\-006\-12 REV. A](/bulletins/10136452.md), 2018-05-14, Service bulletin: POWER TRAIN. Vehicle Exhibits Vibration From The Transmission During Vehicle Launch \(X43 Warranty Extension 5 Years 160,000 KMS\) This bulletin involves replacing the clutch and damper assembly. The customer may experience a vibration feeling as they accelerate from a stop or accelerating while rolling at slow speeds. This condition could be caused by the damper and clutch.
- [SB\-21\-008\-10](/bulletins/10036864.md), 2011-04-18, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN:TRANSFER CASE \(4\-WHEEL DRIVE\). CHRYSLER/DODGE/JEEP: TRANSFER GEAR BEARING NOISE. A HIGH PITCH NOISE OR GROWL COMING FROM THE LEFT SIDE OF THE VEHICLE.. APPLIES TO VEHICLES EQUIPPED WITH 62TE AUTOMATIC TRANSMISSION \(SALES CODE DG2\) BUILT 1/1/10\-7/28/10. \*PE
- [CSN\-K16](/bulletins/10034052.md), 2010-10-13, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION. CHRYSLER DODGE SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. AUTOMATIC TRANSMISSION SHIFT LEVER INTERLOCK SPRING. TRANSMISSION GEAR SHIFT LEVER INTERLOCK SPRING RETAINER HOOK ON VEHICLES MAY BREAK. A BROKEN INTERLOCK SPRING RETAINER HOOK WILL RESULT IN THE INABILITY TO MOVE THE GEAR SHIFT LEVER OUT OF THE PARK POSITION. CSC LETTER WAS REC'D. \*PE
- [ER\-J\-23](/bulletins/10032710.md), 2010-05-01, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). DODGE SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. REPLACE POWERTRAIN CONTROL MODULE. POWERTRAIN CONTROL MODULE \(PCM\) MAY CONTAIN SOFTWARE THAT OVERTIME COULD CAUSE THE INTAKE MANIFOLD FLOW CONTROL VALVE \(FCV\) TO FAIL. A FAILED FCV COULD CAUSE ENGINE DAMAGE. \*PE
- [SB\-1800309 REVC](/bulletins/10030888.md), 2009-12-18, Service bulletin: POWER TRAIN. CHRYSLER/JEEP/DODGE: FLASH\-DRIVEABILITY IMPROVEMENTS OR MIL ILLUMINATION DIAGNOSTIC TROUBLE CODE P0452\-EVAP PRESSURE SWITCH STUCK CLOSED. INCLUDES MY09 TOWN\&COUNTRY; VOYAGER AND CARAVAN. \*PE

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